-
August 2023 by Isabel Briones
This place is horrible to buy furniture. Me and my husband bought a couch here and to start off, they lied to us, saying we would have three payments to pay off our couch. When I called progressive which is where we had the lease, they said that never happened and we would have to pay for 12 months, which would bring up interest to a total of 5500 dollars instead of paying the 2500 and they never told us that when we bought the couch I also went into the store so I could get helped and the guy at the front was no help.No recomiendo a nadie qué compre en este lugar mienten para agarrar ventas y sin decirnos íbamos a pagar más en interés de lo que valía el sillón si no fuera porque Progressive nos dijo lo que en verdad estaba pasando y como nos engañaron.
-
June 2023 by Yully Alarcon
Wonderful attention from Mara, ? ? Patient,Cheerful and with a mega Discount, she met our expectations 100%. We are very grateful and we totally recommend them.Thank you!
-
May 2023 by Brandy Hines
My girls love their new beds. The techs that came out to set them up was super nice & right on time. They even helped me bring in a box that was delivered for me. I definitely will be back when I’m ready for a new set.
-
May 2023 by Jamaurea Smith
Received a couch with bugs. Still dealing with it to this day. Do not recommend. Worse decision of my life. Couch was over 2000 dollars.
-
April 2023 by Tawanna Jackson
Let me start off by saying this is the place to shop and your top of the line furniture and accessories. Love the salesman professionalism and willingness to assist. I'd like to add a special thanks to Leo, he's the man. Thanks!
-
April 2023 by David Weakley
Great customer services they work with you on ya budget great quality product ask for Edgar or Leo go shop shop shop ?? highly recommend
-
April 2023 by Laronda brooks
Amazing store!!!! With excellent customer service….. If you are looking for nice quality furniture with a touch of class come here
-
March 2023 by Charlotte Jones
Leo gave me a great deal. He was very professional
-
January 2023 by Isabel Martinez
Horrible customer service. When you go in to spend way more than a thousand dollars of your money in this economy, you'd think they'd care more about their customers. I bought a vanity(mirror and drawer set), and what a coincidence, it stops working soon after I paid it in full. I have only had it for 4 months, and have used it a total of 3 times. One of the drawers came broken when I first bought it, and I let it go. Now im having issues with the LCD, so I go ask about it." No apology, no help with figuring out why it stopped working, no asking for more information. All they had to say to me when I told them what was going on was "I can sell you a new one. Why would anyone buy another item from what seems now, as a used furniture store. I didnt even go in trying to get a refund, I just wanted help trying to find a solution to my problem. I will be sure to let everyone knows, including the BBB, about this store, and how horribly they treat their customers. 5 star? Please!
-
October 2022 by Diana M
Mara 5 stars for you, thanks for your professional attention and patience, we had so many options, I really love my dining set and my credenzaDelivery: the two delivery guys were very good, on time, serious and fastWhy 4 stars??? I DONT HAVE ANY IDEA IF THE DELIVERY COMPANY BELONGS OR NOT THE SAME FURNITURE STORE BUT THE GUYS TOLD ME THAT THE POLICY IS TO LEAVE THE TON OF GARBAGE AND HUMONGOUS BOXES IN MY HOUSE??????! are you out of your mind???? we paid 200$ if SUPPOSE that covers tAKING THE BOXES TO THE DUMPSTER, I couldn’t park my car into the garage for 3 days and my husband spent 3 hours cutting and folding the Huge and almost unmanageable boxes JUST TO LET CUSTOMERS TO KNOW!!?????
-
September 2022 by Robyn P.
I purchased a Dining room set w/ four chairs. I have made contact with my sales representative Jesus, and the manager by the name of Leo regarding the damaged goods. I have spoken with the manager and informed him of the issue with the chairs. I have called several times and even been hung up on. I have purchased furniture my entire life and I have never purchased furniture that could not hold up against the test of time, this time period being less than 60 days. I did not request a refund, I simply requested that the chairs be replaced and that maybe it was a manufacture issue. However, the other issue could possibly be during the assembly of the furniture your delivery drivers screwed the bolts of the chair in too tight and damaged the wood. Most importantly, I did not damage the table and it was damaged on arrival. It is an expectation that the items be replaced or that I receive a full refund. I purchased this dining room set with an expectation to use the furniture purchased for years to come. However, it is unrealistic to think I could use this furniture in this condition. Nonetheless, in order to stay in business, you must conduct your business in a manner that invites a consumer to return and possibly refer others. The manner in which this business is conducting business isn't efficient and will only lead to your demise.
-
August 2022 by Guera
Jesus made this purchase so easy for me. I was working with a small space and needed measurements on all the different bedroom sets I was considering. He was gracious enough to provide me with all the details and helped me decide which one would be best for me size wise. He also went above and beyond to help me get financing, then had the furniture delivered to me right away. He was great to work with and I will definitely use him again in the future!
-
August 2022 by Valari Martinez
DO NOT BUY FROM THIS PLACE! They are thieves! Horrible customer service after you give them your money! Check them out under the Better Business Bureau! There apparently is not a manager EVER in the store! They will give you the run around. Every complaint is the same!! They take your money and then don’t deliver and don’t call you back or have their manager speak to you. We are all having hard times with the economy! We don’t need people like this taking what we work hard for! Please don’t choose this place!
-
June 2022 by skincare byz
Please do not be fooled by this company, all these positive reviews are fake. They’re very nice when you first walk in and try to sell you something, anything.The issue is after your purchase. All the sudden, they don’t speak English, they’re rude and ALL SALES ARE FINAL.Eli was very kind when we came in, but once she got her sale she was a nightmare to work and reason with.ALL SALES ARE FINAL and they will make you sign something at checkout, BEWARE. If your item is not to your satisfaction, oh well “go sell it on the market place” that’s exactly what Eli told me.Do not even waste your time with setup and delivery. They will not be on time, hard to understand due to the language barrier and they will leave the boxes and foam in your house.It’s a complete mess!I will never ever come back to this business nor will I suggest anyone deal with them.
-
April 2022 by Orbelina Posa
Great customer service !! Jesus was very professional and cared for our needs. Helped us get the best package for our new home. Quality & prices are great! Would recommend. Ask for Jesus y’all , he will hook you up! Customer satisfied at 100%. Same for they’re delivery guys. Awesome service! Installation was smooth and fast. Go check them out!!
