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August 2023 by Amanda Hernandez
I work at a hospital till 8pm, rushed here to do just a quick return. It was 8:45pm, website says it CLOSES AT 9!! I tried to open the door it was locked and the young black guy just shook his head at me saying "no". 5 star customer service ? no wonder yall have so many bad reviews!!
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August 2023 by Mercedez Rodriguez
It was still 15 minutes til closing time! The staff was rude as hell and did not acknowledge me
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March 2023 by B. CD
Nice specials on shoes! We couldn't find better ones. Only problem, they didn't have the number shoe for my husband! But it's the shoe store with better prices in the whole mall
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February 2023 by Rocio C
Wow this place has some customer service that is by far one of the worst. Don’t place orders here they take your money and then never cancel the order until you call and ask and then they give you a hard time and randomly just cancel it delaying your money from getting to you and shoes are not cheap!
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February 2023 by R C
Wow this place has some customer service that is by far one of the worst. Don’t place orders here they take your money and then never cancel the order until you call and ask and then they give you a hard time and randomly just cancel it delaying your money from getting to you and shoes are not cheap!
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February 2023 by omar colon
Here at 10:30a Saturday and the store it not open
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January 2023 by B Finley
Now I see why they have such bad reviews. Who closes a whole hour early on Christmas week? They closed the doors and dimmed the lights at like 803 pm when I drove straight from work to come pick up shoes and she saw me at the door and just stared at me knowing they don't close until 9.
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October 2022 by Daniela Polanco
Walked in and wasn’t greeted , Hispanic female with long black hair sat on her phone the entire time we were in the store . Awful customer service decided to not purchase
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October 2022 by serranos mobile
Friendly staff and helped my son pick the right shoe for him
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August 2022 by Michael Weber
Please Advise!!!! Go somewhere else. Worst footlocker around!!! And please will the owners of whoever not comment and say sorry. Won’t be excepted
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April 2022 by Judy Nguyen
All of the males are very helpful but there’s one Hispanic female with long pretty black hair that is very forgetful and slow with service. I repeatedly asked her for a specific size in women’s and she could not remember it for the life of her. I asked for a size 9.5 for my boyfriend’s shoes and she gave us a 9 unknowingly so the cashier was very confused when we went to pay for a “9.5”. It wasn’t too busy or slow for a Wednesday but we definitely stayed in there longer because of her.
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March 2022 by Vi A
Customer service is terrible. Lady working there had an attitude. I ask her a shoe size and dirent even check , she just said no we don't have that.
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March 2022 by Rosa Tavares
This man was so rude saying that I wasted his times I am never coming back again to this location. So unprofessional and So disrespectful. He said his name was tray.
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December 2021 by J J
Awesome customer service today! I was in search of limited addition Crocs and they went above and beyond to make sure I found them! ??
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September 2021 by Veronica Arndt
Never will I go back. The guy was so rude. I asked to get a shoe in my size and he barked " we are out!!!" and walked away. I walked away too with my 300 dollars and went across the street.
