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June 2025 by Jesse
Stop coming to my house. I do not want your terrible service. Teach your salespeople to be able to read “No Soliciting”
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May 2025 by Robert R
This company continues to ignore my ‘no soliciting’ (very visible) and ring my doorbell.. I don’t want your crap service and you keep waking my newborn. I’ll never use frontier for this reason. Absolutely ridiculous
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May 2025 by Patrick T (Patrick T)
I contacted them about my internet being down originally on a Wednesday around 5 pm. I am now told that a technician isn't available to assist until SATURDAY afternoon. Completely unacceptable especially after raising my bill 25%
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April 2025 by Kristen Key
I've had services less that 10 day and it already out. No technician available for 3 days l. Unacceptable
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April 2025 by Jacob Ramirez
Terrible service- we have been trying to get internet at our house in Garland for a week and have been treated rudely, spent hours on the phone, and still no progress towards getting set up. Will be choosing another provider
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April 2025 by Quetim Porta
Scammed me out of a 70 deposit. The door to door salesman are scammers. Beware
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April 2025 by D
Fees not disclosed and person installing equipment very unprofessional
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April 2025 by D Mac
The absolute worst , hate I moved over here because this is the only service out here for another month . Can't reach anyone by phone
when the steps they provide don't work, they take your money but don't provide you with full acct info which they ask for to access, you can only chat message a robot but it's a robot so it doesn't provide all assistance. Get your Internet from your cell phone company these ppl are a joke
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March 2024 by Anthony Zavaro
They're the worst.
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March 2024 by Vickie Brooks
Rip off
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December 2023 by Cece Gonzales
They have a cancellation fee of $50 they just changed the name of the fee when you cancel your internet with them you will be charged a $50 fee nothing you can do about it.
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November 2023 by Duaa Alsman
They have the best wifi ever!!
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September 2023 by Hector Gamez
Service down for over a week
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September 2023 by Brad George
Total scam shady business practices and lying. I made the mistake of calling the phone number on the Internet thinking I was calling spectrum frontier answered the phone and said they were also spectrum. When the guy asked for my social, I said forget it I’m not interested, and I thought I was talking to spectrum as you stated. I receive an email for service. I never agreed to or signed up for an installation scheduled for the next day. 4 1/2 hours later finally I think got it corrected fraud. I will soon as I find out who to report this to I will.
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July 2023 by Christin Snodgrass
DO NOT USE THIS INTERNET. service is always down for ridiculous amounts of time and the customer service is absolutely laughable.
