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May 2024 by KrisSandra Demus
Hard Working Tax Specialist / Extremely Thorough / Kris Demus
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April 2023 by Beverly Campbell
Jennifer was so helpful and pleasant. She explained things very well. Will be coming back again next year!!! ?
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March 2023 by Aftab Limo
Here is Indian guy who don't know anything about filing tax and he was by himself. Guys don't come here and waste time.
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March 2023 by annmarie smith
I give 3 due to the fact I did not get the monies expected and had to try to different appts to get results the second appt was ok but my return was low however I will still try Jackson Hewitt next year I will try and let Gerald do my tax return next year he seemed more knowledgeable then others.
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February 2023 by Tamico Caroline
Jackson Hewitt tax preparers are the best. They are friendly and knowledgeable.
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September 2022 by Latasha Price
Great customer service?
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April 2022 by Re Invent
I filed my taxes in December of 2021 with my checkstub. I turned in my W2 today. the guy that sits in the middle said my return was deleted. Why would a tax provider service delete someone's taxes? I have used this company about 5 to 6 years consecutive. I have my doubts now. Why is he asking people for their phone number, email address, and name when they are leaving and writing in down on a sticky note? Very suspicious. I was sitting in a comfortable office chair when I sat down and on the side of the desk he demanded that I go sit in one of the more uncomfortable chairs they provide for their clients when I refused he got very irate got up slammed the uncomfortable chair against the glass window in the back of the store then slammed something down on a desk which is in front of the door and then again demanded I sit on the opposite side of the computer screen when I refused he got very upset continuously and then refused to redo my taxes all over again. They informed me that all I had to do was drop off my W2 when it came in and there would be no issue. It doesn't appear that way. I will definitely try another location to see if I have better service, respect, dignity, and equality. This was at the Centerville store in Garland behind the bank. The time was about 3:30pm on Friday evening
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April 2022 by Gwen Jackson
Very thorough...very nice lady...will return
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March 2022 by Hanna Troutt
Great service, super easy and painless. He has answers for every question we had. I’ll definitely be going back next year!
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January 2022 by Christine Alaniz
Had an appointment at 11am , I show up 10minutes early and business is closed...I waited till 5minutes before to call and when I did call at 10:56am I was told "well ma'am we open at 11 so someone should be there soon, just give them some time!" Waited till 11:20am and no one ever showed up to open the store! Afer calling again the only thing suggested was to visit another location
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January 2022 by Mandy Lou
Rozeline was amazing and FAST. She laid out all of my options for me to get me the fastest and largest return. Thanks for your help Rozeline! See you next year.
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September 2021 by Kaitlyn Aston
I like tacos and since i filed my taxes, i can afford more tacos.
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September 2021 by Debra Ochoa
Awesome experience.
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June 2021 by reguinn
I came to JH on Saturday the 15th and dropped of the previous 3 years and current year taxes to have completed by Monday the 17th. Although my taxes aren't too involved, that's a lot to spring on someone last minute when probably other customers are doing the same thing. At any rate, they were ready to go Monday around 11:00 am. The only reason I didn't give them a "5" rating is because every year's previous tax preparations cost was unbelievably high! Sometimes more than what I was getting on the return. So I had only 2020's taxes prepared and finished the others myself.
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February 2021 by Pat Foss
Rozeline was amazing and FAST. She laid out all of my options for me to get me the fastest and largest return. Thanks for your help Rozeline! See you next year.
