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September 2023 by Ngan Hoang
I believe everyone should consider this repair shop. unprofessional and rude attitude coming from the owner. he is the one who works at the counter and also participates in the car repair process. my family have three cars and live about 5 minutes from this auto repair place. Because of the convenience, we often visit and use their services. My family and I have repeatedly received contempt and rudeness from the man who may be the owner and works at the counter. We do not accept their attitude too much because of convenience. but today I decided to give them up and write this review. the owner is very rude and has a bad attitude towards customers. I brought my car in for wheel alignment. The result I get is many errors when I leave the shop. The steering wheel after fixing was not balanced and caused me difficulty in controlling. I went back and suggested someone could fix it. He had a very unprofessional attitude. I decided to go to NTB to get it fixed and things got better. Thank you for reading this review and I hope you will consider it before coming here.
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September 2023 by Duy Phạm
I think people should not come here to put your trust in them. a man working at the counter has a very disrespectful attitude towards customers and looks down on customers. i have used their service many times and i have witnessed this man's attitude very rude. when I come here to change the oil. I bought the oil already, but when he found out that I brought my own oil, his attitude became more serious. He asked me why I didn't change it at home but had to come here to change the oil. I feel very strange with this question of his. I understand he's not happy that I brought my own oil instead of his. I still pay for the service $45. very expensive and received unprofessional attitude. I suggest that everyone consider my comment about the owner of this car repair shop. should consider sending your trust to them.
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July 2023 by Eric P.
I think people should not come here to put your trust in them. a man working at the counter has a very disrespectful attitude towards customers and looks down on customers. i have used their service many times and i have witnessed this man's attitude very rude. when I come here to change the oil. I bought the oil already, but when he found out that I brought my own oil, his attitude became more serious. He asked me why I didn't change it at home but had to come here to change the oil. I feel very strange with this question of his. I understand he's not happy that I brought my own oil instead of his. I still pay for the service $45. very expensive and received unprofessional attitude. I suggest that everyone consider my comment about the owner of this car repair shop. should consider sending your trust to them
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March 2023 by Khoa Đặng
I wish I could give 0 star. Bad customer service. An Asian middle-aged man working behind the counter I don't know what his role is, but he's got attitude for no reason. When I told him what happen to my engine splash shield, he then proceeded to ask me with an attitude: "What is your question?" I was shook. What kind of question is this? Isn't that your job? I was so mad that I left to go to another shop to get my car fixed. NEVER RECOMMEND THIS PLACE !
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February 2023 by Dennis Coats
I highly recommend these guys. They got me fixed up and back on the road in no time. Someone else recommended them to me and I'm passing on the recommendation onto anyone looking for a great mechanic shopServices: Auto engine diagnostic
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November 2022 by Lps Lauren
Did everything in same day. Car runs great now. Thank you so much. We are very happy with outcome.Services: Auto brake replacement
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October 2022 by Afia Boateng
I highly recommend everyone to NOT do their state inspection at this location. I took my car to do my state inspection and it did not pass. When I did a diagnostic test on my car, it turned out all the listed items were fine and there was not even a check engine/emission warning light showing on my dashboard. So I went back 3 weeks later to do a re-inspection at this place. When I explained to the representative that everything looks fine, he asked me to show him proof of paperwork so he can record in their system and provide it to the state? MAKE THAT MAKE SENSE! All I was asking is a re-inspection! So I ended up going to a different location with a state inspection signage and low and behold, my car ended up passing the state inspection at that different location. How odd? I did end up paying for another state inspection but the other location was kind enough to offer a discount. I will never do my state inspection at this place EVER AGAIN! Not only do they rip off customers they also lack professionalism. Very rude and condescending. Lesson learned.
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October 2022 by Dennis Coats Sr
Totally pleased! ☆☆☆☆☆Before purchasing a 99 E 350 I asked JDF to look over vehicle and run a diagnostic chk. Informed motor solid, compression good, Basically needs typical maintenace. Being a 99 I chose New brakes, rotors, master cylinder and system flush.☆☆☆☆☆AC system: new compressor, evaporator, front and rear blower motors. ☆☆☆☆☆Front end: new tie rods, drag link line, upper and lower ball joints, KYB shocks, new wheel rims and alignment. ☆☆☆☆☆tuneup: ignition coils , plugs, etc etc. runs great!☆☆☆☆☆Rolling comfortably in my 99 thats practically new again.PS Thankyou Ken and Don, and to your crew, you'll always be my #1 garage. ☆☆☆☆☆Services: Engine repair
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June 2022 by Joseph Santos
Great work and great customer service! They worked my truck as if it was their own vehicle. They gave a discount when we bundled with other work it needed.Service: Engine repair
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April 2022 by Ronald Jones
This place is very reliable and does good work for a reasonable price. Had both my Hondas fixed there picked my 2004 civic up today, runs great. Will be using them again! He also gives you a list of things you need to do as you get a chance to do it. No pressure.
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December 2021 by Tu Di
This business really is very good they have a excellent job the owner take good care my car very good I am very happy with their work . Thank you very much Ken
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December 2021 by Mohammad Huda
Great Service. I do all inspections there.
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November 2021 by Sonny Wyatt
Busy Shop. I arrived at 8 AM and asked if he could replace my spark plugs in a mazda 3, he quoted $240 for a tune-up. Worked for me. He said a couple of hours should be ready at 11. hmmm... mechanic time ;) I left my key and info then walked home for 30 minutes.At 10 minutes after 11 I called he said it would be Noon. I arrived at 12:05 PM and the car was ready. Filters, plugs replaced, good to go as promised. I was out of there for $255 with tax. Fair estimate, Fair price*.*Eldorado Mazda at Mckinney just did some other work for me and quoted $333 for the same maintenance.Services: Air & Cabin Filter
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October 2021 by Matt R
Overpriced and poor quality, their repairs never last and they keep fixing stuff without asking. Over $10k in bills and our truck still doesn't work
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July 2021 by Thanhthanh nguyen
Nice ?
