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March 2024 by Jesus Delgado
Like home
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March 2024 by John Sparks
Today was my first visit to this location. About a year ago I got the urge to join a health club with a pool. I got a trial membership and tried both Greenville/Lovers location and the Lake Highlands location. The sales manager at both treated me so badly during my trial membership with them that I opted not to join. The sales manager at the Greenville club is was extremely rude to me The guy working the front desk at the Lake Highlands club couldn’t access my trial membership at 5am, didn’t know how to contact the manager and refused to allow me in. I had to contact the manager later that day just to make sure I would be allowed in the next morning. I do not know which experience was worse but I decided it was not worth joining and needed to look for other places with a pool. I gave up on my search but a recent trip reignited my hunger to be back in the water. I searched and searched and found that my employer offered a program through our insurance that would allow me to go to any gym I wanted to for $29/month and a $29 enrollment fee. So u decided I would do it and give the location at Garland/Centerville a try instead. My experience here has been 100%better. I called before my visit and the sales manager told me what u needed to do when I came in. When I arrived at the club today around noon he got me all set up. The front desk associate was also fantastic and very welcoming. The pool area was nice and the on-store swim lessons that were taking place did not interrupt lap swimming. The jacuzzi was working!!! Major kudos for this and so was the sauna. I can’t wait to go back tomorrow. Thank you for the great experience club Centerville. It is no surprise to me too see that the customers are also rating you higher than the other clubs so it must not be just me that feels this way.
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February 2024 by Wendy Meihli
Love this location! Staff is awesome! They keep the gym pretty clean at all times.
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February 2024 by Kezia Pendergraft
I hate this gym and their management. Joining this gym and choosing to try their personal training for the month of January is one of the worst decisions that I have ever made. I was lied to and charged $500 for services that I have never received. I am being told that I am being held to a contract, that I don't remember signing, while at the same time they aren't being held to the services in that same contractWhen I signed up with Giovanni, he told me that I would get the following:1. Six - 45 minute personal training classes for the month of January only, because I told him that I only wanted January. He said that he would make sure that I was only billed for January since I didn't want the monthly courses. It turns out that he was lying he signed me up for a six month course. My first session was 45 minutes, after the trainer Taylor was 20 minutes late. 20 minutes of that session was him having me do the treadmill while he attended to another client. It was a terrible session and I switched trainer, but he was worse. Ivan, the second trainer was 30 minutes late and told me that the session would only be 25 minutes instead of the 45 minutes that I paid for. My back was injured during my session with him because he told me to squats (4 sets of 10) and was not watching my form. When I told him that my back was really hurting, this man literally told me "do it again so that I can watch your form this time". UGH!!!! I was so pissed! I was hurting so bad. After some rest, I recovered, but it should not have happened in the first place. How are not going to watch my form?? That is what a trainer does.2. He said as a part of my six classes that I would receive weekly meal pre emails for 4 weeks. I never received these and was literally told that they apologize. They didn't even try to correct it.3. I was told that I would have my weight and mainly measurements tracked each week. During both sessions I was told because they got a late start my weight and measurements would be taken next time. NOT because I was LATE, but BECAUSE THEY WERE LATE!After the second time I was done. I did what I was supposed to do. I paid my money, and I showed up on time ready to workout. I spoke to Giovanni and told him that I was not getting what I paid for that I was done and i wanted my money refunded, even it is only for the amount of the classes that I was not going to take because they didn't show up to work to do their part. He said that he would refund me the entire amount. HOWEVER, instead of refunding me I was charged for the month of February. WOW! I have been trying to get this rectified since January 19th. They will not return my phone calls or speak to me in the gym. I am so done.I hate that I ever stepped foot in that so called gym. Please don't make the same mistake.
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February 2024 by Garrett Fraser
Average gym. Fairly clean and equipment decently kept up, not perfect. Can get crowded.An FYI: a lot of health insurers allow you to get an LA fitness membership through them or a referred 3rd party. It’s cheaper and you don’t have to deal with the club to change or cancel.
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February 2024 by Alejandro Diaz
Excellent place for exercise and its staff is formidable with excellent attention
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February 2024 by Camille M
This gym overall isn’t bad. The staff is welcoming and they have everything you would need to get a good workout in. Please do not leave valuables in your car. My car got broken in to. It might be uncomfortable but spend time caring around your things or just leave them at home. It’s not worth the trouble.
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December 2023 by jeffrey jackson
Great place to work out love the hot tub
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December 2023 by Rebecca Allen
I really like this gym, it has mens/womens sauna, a pool, hot tub, and racquetball rooms that are included in the regular membership.HOWEVER attention LADIES- I have only been a member here for a month, and I have seen a man in the Women’s locker room TWICE now. He has been in the locker room itself, and further past that area outside of the women’s sauna by the bathrooms/showers.I told the staff both times and the first time one said “oh it’s ok” and this time (today) the front desk staff said he would tell the Janitor. It seems like they are not prepared or really care about things like this; LA should have some policy in place as I was extremely shocked and straight up annoyed when it happened again.The first time I saw the man, I was in the sauna, he put his bag down right outside the sauna door and stared at me in the eye. Both times I have seen him have been at night. I don’t want to go to the rowlett location because I just moved down the street from here. :(
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November 2023 by Ignacio Rodriguez
Youngsters go to work out and park in the disabled parking spaces for people that really are disabled and that's practical in every gim in the area NO RESPECT
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November 2023 by Saber Maghsoudikhah
The stuff are rood and unprofessional, jacuzzi and pool are dirty inmost of the time. They will charge your card even after you cancel your membership. After you sign their contract no respect. They will do different classes in boxing hall and you can not use it during their class, same for pool. This is headache place.
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November 2023 by AM
Aqua aerobics is great at this location! I come here specifically for the Aqua classes. The instructors keep you moving during class, the gym provides all the pool equipment and they have day, evening and weekend Aqua classes. These classes are well attended - at least 10 people in the week day classes. No cancelled classes. No towel service, so bring your own. The women’s locker area is clean. Bring your own lock if you use a locker. Lots of room around the pool if you want to bring your things into the pool area. No swimsuit spinner, so bring a bag for your swimsuit after class. Large parking lot.
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November 2023 by Rufino
Very good
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October 2023 by Kenneth Rippetoe
Plenty of space to do your workout without interruption, so just start.
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October 2023 by Deborah Vidal
Honestly, it is the best LA Fitness, I have been to others and this is the one I like the most ?
