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April 2024 by JoAnn Paramo
Very understaffed and poorly managed. Pizza was served cold and overcooked.
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March 2024 by Gilbert Fuentes
Quick and fresh. Crispy crust. Could use a lil more sauce but you can blame the economy for that.
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January 2024 by suzette rodriguez
Every time I go pizza is burnt and taste burnt, and it’s never cooked all the way.
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January 2024 by H Fr
This location has gone downhill fast. Pizzas are always burnt, now more expensive than ever and it appears that there is no consistent manager and no employees working there. ?
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December 2023 by Coral Estrada
Never answer the phone. I called three time waiting almost 10 minutes for an answer.
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November 2023 by Natalie Spencer
They NEVER answer the phone which is so annoying because I always have a special order and ordering online is hectic. Other than that it’s an ok place.
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November 2023 by Daniel Briones
I tried ordering a pizza 25 minute before they closed and they’d already shut off their online
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September 2023 by X X
Pizza is okay but probably not quality ingredients it's too high priced cashier lady don't speak loud enough not clear or precise if your low on funds maybe this place but if you want better pizza hut ? is the best they are kind of steep but it's worth it for great flavor..wow strolling through reviews one person said a big bug on there pizza when they got home and open box gross and another thing I had to wait a long time I almost said give back my money and left I don't really like them I don't know why I even went and there they unprofessional no mask no gloves no sanitizer..and cashier look frustrated!!
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August 2023 by DAVID P.
I have been going to this location for 20 years and like every other time, no difference. I ordered a extra most bestest thin crust with extra sauce and they want to charge me 18.00 dollars. When it should have been 10.50. I left. Then I went to the LC on 1835 North Garland Avenue to get one and they wanted to charge me 20.00 dollars. I understand it is a chain but it is the best chain for the price. It has soured me to the point of going out of my way to a mom and pop place to get a pie. Lost a lot g time customer.
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July 2023 by Anissa51488
i always order my pizza so it can be fresh. the bread was not made right and my pizza is cold. this is what happens when management leaves teenagers to work by themselves.
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April 2023 by Diedre Hubacek
staff is rude the toppings must come out of their own paychecks and they hardly answer their phone.
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April 2023 by Addey Thompson
I don’t know who the manager paid at Google to get a 3.9 rating but I would be so embarrassed to admit it if I ran this location. Zero customer service, everyone in the store is just doing the bare minimum until they can go home. They shut off pickup ordering online so I called the location to place an order, and they literally picked up the phone and breathed into the receiver but said nothing so they could get away with not taking orders. I literally said “I can hear you breathing!” and nothing. Finally go into the store and place the order for just a cheese pizza, she puts in an Extra Most Bestest to try and upcharge me without asking, so I have to correct her that I just want a classic. This is the norm at this location and corporate doesn’t respond to any complaints.
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April 2023 by Addey Williams
I don’t know who the manager paid at Google to get a 3.9 rating but I would be so embarrassed to admit it if I ran this location. Zero customer service, everyone in the store is just doing the bare minimum until they can go home. They shut off pickup ordering online so I called the location to place an order, and they literally picked up the phone and breathed into the receiver but said nothing so they could get away with not taking orders. I literally said “I can hear you breathing!” and nothing. Finally go into the store and place the order for just a cheese pizza, she puts in an Extra Most Bestest to try and upcharge me without asking, so I have to correct her that I just want a classic. This is the norm at this location and corporate doesn’t respond to any complaints.
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February 2023 by Chris F.
Tried going there was calling to place my order and pick it up on my way home . it rang for 6 min stopped by on my way home phone still ringing ... asked for the manger he's not in. Bad customer service and couldn't get me anyone to talk to as I was there ? I just wanted to get a pizza and take it home and eat while I put up my food I just bought . cant even answer the phone so I could put my order in ???
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November 2022 by jody el
Really like the new Fanceroni Pepperoni pizza they introduced. Has a different crust to their cheaper pizzas so have been getting it since they introduced it. Went in today, 10/30/2022, and ordered it and even told the girl taking my order how much I liked the crust and it made warming up leftovers really good too. Their cheaper pizzas never warm up well since the crust is not good. So what the hell do I see when I get home but the crust for the cheaper pizzas. Really ticked me off especially as I was just saying how much I liked the better crust. Wouldn't surprise me if they did this just because I said I liked it better. They have also been steadily reducing the amount of pepperoni they are using too as I get less and less each time I order it. Plus I have paid three different prices for the Fanceroni Pepperoni with three different order takers. I always add black olives and jalapenos and I have paid $10.71, over $14.00, and today, $12.71. Seems like they just do whatever they want there and charge whatever they want there. Really crummy service and food.
