-
February 2024 by Carmon Zuniga
Sandy was amazing, helped me pick out the perfect interview outfit!
-
November 2023 by Monica C
Great deals
-
September 2023 by Jenny Karlovetz
Love this store!! The clothes are great, and the staff is always so nice. It’s one of my favorite stores in Firewheel.
-
March 2023 by Kristin Whitaker
Loft is one of my go to stores. The sizes are consistent so I can order online and it almost always fits. The customer service is always pretty good and except for the frilly stuff, I often find things that I like.
-
March 2023 by Bethany Rieck
They are always so sweet here and have a great collection!
-
February 2023 by Lisa A
Great customer service! A good selection for this visit. They had more variety and found cute wide leg jeans, some green tops, and a cozy, cream waffle shirt.I have been shopping here several years. It ebbs and flows with merchandise.
-
February 2023 by Lisa Anglin
Great customer service! A good selection for this visit. They had more variety and found cute wide leg jeans, some green tops, and a cozy, cream waffle shirt.I have been shopping here several years. It ebbs and flows with merchandise.
-
January 2023 by S mingram
I love the clothes here! People are so nice.
-
November 2021 by Dorothy Hale
They had great sales and helpful personnel.
-
July 2021 by lauren ayala
I came in to exchange some items and shop their new spring/summer collection. My mom purchased a couple of leggings for me the night prior but they were one size to small. I came in the very next morning to get the next size up and also grabbed three full priced items I had previously seen online. They didn’t have one of the items in store, so I planned on ordering it online through them. Unfortunately, because the leggings my mom purchased for me (last night) were final sale, the sale attendant wouldn’t let me exchange them. I was attempting to exchange them for the exact same item, just the next size up, but even then she wasn’t willing to help me. They lost out on a customer who would’ve purchased full price merchandise. Their loss. I have 15+ years working as a store manager in the retail industry and have honestly never seen such poor customer service at check out. Really sad, because up until that point, everyone in the store was super nice and accommodating. But, unfortunately, I won’t be back. Guess I’ll stick to ordering online.
-
May 2020 by Sandra Scott
I absolutely love shopping at this location. I miss all the sales associates. They are always so nice and kind. Very attentive! Very helpful. I’ve been shopping on line and the experience is not the same. I miss the true shopping experience in the store.
-
October 2019 by em tr
Terrible service! I would have given no star if that was an option. I came to the store today, 10/11/19, around 2 p.m. and received no greeting or offer for assistance the entire time I was there. There were only 2 customers in the store at the time (including me). I've been an Ann Taylor / Loft customer for 20 years and usually go to the stores at the North Park mall or shop online. Shopping online has recently been my preference but I decided to stop by today since I was in the area and also wanted to support this Loft store (closest Loft store to me). I needed to buy a couple of suits and some new work clothing but I decided to leave because they did not deserve my business.
-
September 2019 by Lee Walla
Lovely, very helpful ladies!
-
December 2018 by Khat hat
always love the loft! super cute clothes and they usually have really good deals and coupons
-
December 2018 by Abigail Hruaizeli
Very nice place to shop.
