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January 2024 by Wilmer Yesid Herrera Rojad
Very good customer service helped me with ph transfer. Thank you guys
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November 2023 by Carmen Sandoval
I went ahead and bought my phone on 4-30-23 in this store and is now acting up two times I have come in asking for a solution and the only thing this man dose is slam my phone in the counter and star yelling that there is nothing wrong and to call 611 because he can't do anything to assist me or help me with my issues
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July 2023 by Jordan amayreh
The service is good , they are ao helpful and they answered all my questions without making me feel bad and i asked a lot of questions ?
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July 2023 by Wendy Sowells
David went above and beyond after the metro customer service line gave me information to follow that was outside of his store protocol. He assisted me even though he was trying to leave. I am beyond grateful for his help. Thanx David! From the Sowells family
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July 2023 by Sanjuana Arriaga
Needed help with my cellphone, and the staff was very helpful and nice.
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April 2023 by Haywood Hall
They One salesperson who con's customer for $100.00
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March 2023 by Ale Villalobos
Lady was alone with 3 customers, with me being included in the 3. Man walks in at 10:32 and still runs into the RR and doesn't know his login. Running late for work.
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February 2023 by Jorge Velasquez
The team here is rude and disrespectful they kept hanging up the phone on me in mid sentence whenever I was asking a question I wasn’t being rude but they have an issue they do not take their job seriously and they refused to answer my calls after disrespectfully hanging up on me 3 time they even had the audacity to start laughing on the phone mid sentence when I asked what deals they had going on it’s like a bunch of teenage girls who don’t have any customers service skills I can’t believe metro let their employees treat their paying customers this way and it’s worse because they are supposed to be like T mobile I know T-Mobile would never treat their customers this way like if it was a big joke I’m trying to get a new phone and obviously the obnoxious associates do not care about their job I would love for a manager to contact me 02/11/23
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February 2023 by Nicolas Cobo
Best customer service and awesome deals when switching. Always recommend this store if you new to Dallas.
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February 2023 by Henry Santos
Thanks for good customer service. David owns our heart. We will always come for shopping to this place.
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January 2023 by Sergey H.
No fault of the young men working by himself at this store. My wife and I made the effort to come to the store with our newborn to activate her new phone. The young gentlemen had to call his superior to ask for help and the superior was not able to resolve the issue. She basically told us that everyone at corporate Metro is being fired and we should hurry up and activate it at the Corporate store in Dublin before it's too late. I take no issue with not having enough knowledge or experience when handling things, however, her customer service skills were no where to be found.
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January 2023 by Antonio Espinoza
David’s the best. He convinced us to buy this 5G Home internet and we are already loving it!
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December 2022 by Manuel Rodriguez
David always makes our sale comfortable in his store. Everytime we go there in his store, he makes sure to resolve every issue we have on phones. Just today I made business with him. He is the best person to deal with and very professional.
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November 2022 by Germán Ramírez
David really Made My data. He seems a New guy in the store. I have nevera been this happy with this store before. Thanks You David
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June 2022 by Norma Flores
(Translated by Google) Very good customer service. They do not lie very professional to answer by phone an excellent service. Very good prices and excellent. I am very satisfied with the Metro service. I recommend it.(Original)Muy buen servicio al cliente. No mienten muy profesionales para atender por teléfono un excelente servicio. Muy buenos precios y excelente. Estoy muy satisfecha del servicio Metro. Sé los recomiendo.
