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May 2023 by Elvis Lopez
(Translated by Google) 2 very kind girls helped me(Original)Me ayudaron 2 chicas muy amables
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March 2023 by Mariana Moralez
(Translated by Google) Very bad attention from the girl with long black hair, she does not know how to serve the client, the supervisors of that store should see their cameras and see what kind of attention they give to their clients (if I could give a half-star option, I would)(Original)Muy mala atencion de la chica de pelo largo negro no sabe atender al cliente, los supervisores de esa tienda deberian ver sus camaras y ver que tipo de atencion dan a sus clientes (si pudiera dar opcion de media estrella lo haria)
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September 2022 by Christian B.
When I walked into this store . Rafael the manager greeted us . I told him what I needed. He showed great customer service and quickly handled business . Rafael and Jojo took care of our needs and provided a great consumer experience. We left with 2 iPads and a iPhone . Long time t - mobile customer and I can always appreciate the consistent great consumer experience . Also all 3 of our devices where setup by them and we took home our devices out the door ready to go with no issues . Thank you again Rafael and Jojo .
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September 2022 by Erick Hernandez
(Translated by Google) The truth is very bad service they never have change in this branch when they should have and they still send you to change it(Original)La verdd muy mal servicio nunca tienen cambio en esta sucursal cuando deverian de tener y todavía te mandan a qué tú lo cambies
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June 2022 by linda daniela
Everyone is always so friendly and very helpful ?
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May 2022 by Jose Garcia
(Translated by Google) I shouldn't have given it a single star XK they're an old sucker wanting to scream is very bad if you don't go to work well then don't berry(Original)No debí darle ni una sola estrella XK son una mamona vieja keriendo gritar está muy mal si no va de buenas al trabajo pues no baya
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October 2021 by Jimmy P.
I've had T-Mobile for over 5 years and decided to go in today to see about Upgrading my phone . To my surprise the T-Mobile employee (Thien/Tom) was Rude and No Help. He didn't even bother to look up my account or even ask my name . The whole experience at the Wallnut T-Mobile was HORRIBLE. Thien/Tom was beyond unprofessional and now has me considering changing Carriers. Bad Job and horrible Service. Don't go there .
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September 2021 by Amr K.
Thien is rude, cocky, and super obnoxious. Not only with us customers but also with other T-Mobile rep when calling them he simply hung up the phone on their face. Never again. Good luck surviving this competitive market.
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September 2021 by Manuel Campos
I will like to contac the manager because i just came from this place and i left because the lady din't want to help just because another guy came first, "but the guy nicely let me pass first, and she din't care at all, so i just saying this kind of attitud makes people choose a different service.
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March 2020 by JustBigSad
They always know how to help you and make you feel welcomed with a warm smile. They're absolutely easy to get along with and make sure to answer all of your questions. This is the overall best place to get a phone and the best service.
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November 2019 by Alexandra V.
Do not go to this store. Worst customer services. T-Mobile let me down by hired "Robert" who works at this location, he has such a poor personal hygiene, come in to work with dirty finger nails, all 10 of his fingers. I can see dirt under his fingers nails from 5 feet away. I purchased a new iPhone and I cannot express enough how disgusting it is to see him handled my new phone with his dirty nails. He also has bad attitude, he did not wanted to explain or help me with any service. I tried to upgrade to a new plan and he replied : "oh I can't do that, you have to call customer service. He don't even try to explained what's all the services fees on the receipt and just wanted to rush me out of the store. I purchased a new iPhone 11 which cost me more than 1k and this is the service that I received from T-Mobile employee (Robert). Now, I ended up have to call the customer service to upgrade to a new plan, when he could've help me from the beginning. Can't believe the store manager would hired someone like Robert to represent him in this store location.
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October 2019 by Abby Torres
They always know how to help you and make you feel welcomed with a warm smile. They're absolutely easy to get along with and make sure to answer all of your questions. This is the overall best place to get a phone and the best service.
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November 2018 by Chanh C.
Today, November 25, is my unhappy day. I came here and met a Mexican man. He is not enthusiastic in helping me, he does not care when I'm angry, he only helps his compatriots, because I'm Vietnamese. It's not his business, so he does not care about a customer. Vietnamese people should not come here if there are no Vietnamese here. You will like me not welcome!
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May 2018 by Stella N.
Horrible place. There is an asian old lady that works there and screws people over. She gave us a "deal" for a promotion where we get 2 phones for $400. She specified they will be NEW. Once we recieved the phone they were used and one was defective and she told us that we would have to call Tmobile. Once we did they asked us why we called. That she was supposed to give us the new phones then and there and they were supposed to be Brand New
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August 2013 by Masamune Daigoro
very rude didnt try to help at all
