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June 2024 by Sarah Rimer
Diana was very rude. I am a T mobile customer and she accused me of being a Verizon customer because of my cell and told me to go to the next store. Why would I go into the store without being a customer? There were no other customers. I went to T Mobile and there was 30 minute break. Was it because I am not Hispanic or because I had a baby?
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May 2024 by Stevens Gonzalez
I think the attention from the employees is very bad, a week ago I went to purchase a cell phone line and the prices were different than today when I was able to get the money to purchase my line, the prices had risen almost 10 dollars, the advertising that seems in business (values), the prices are totally different from what the employees offer you, the activation price went up….. too.
Very bad attention from the employees.
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May 2024 by jlyasdi R
This is not a five-star store these people are the employees are rating themselves the rating doesn't come from customers. According to the employees they don't even know who their manager is and I personally heard one of the employees tell the other employees to hang up on me. I have become completely disgusted by the outsourced liars on the phone. This is the reason why they employ little young people who are little Yes Men but I'll be waiting for these two
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September 2023 by Quataqua Goss
The ladies Denise and Natalie are very sweet and knowledgeable and patient. Initially went in with my mom to reset her password but she helped her get a new without having to change her phone number and it was really cheap, thank you so much ❤️
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August 2023 by Sandra Torres
They quote you whatever they want. The first time I went I asked for two lines with the 2 free phones on their promotion, I was quoted $195, the next day I went back it was over $300!
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May 2023 by Sofi Sofi
They quote you whatever they want. The first time I went I asked for two lines with the 2 free phones on their promotion, I was quoted $195, the next day I went back it was over $300!
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September 2022 by Stacie Leann
Great customer service. Nicole was polite and very helpful .
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June 2022 by Fred Wright
Very nice ladies in there took care business very professional
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January 2022 by Ken G
Maryuri and Emily are Amazing professionals who have Excellent service skills and took care of all my needs. I keep coming back here because I get the Best Service thank you !
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January 2022 by JOSE RAMIREZ
Great customer service
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October 2021 by APlus Reviews
Swiped my card 3 times and lied and said the transaction only went through once and it actually went through 3 times. I tried to tell the salesperson the screen showed approved all 3 times now my bank account has been charged over $435.00 for one damn phone. I will be prosecuting this location.
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June 2021 by Meme Shaw
This my fav metro to come to. But today when I got here the door is locked I arrived at 4:30 y’all don’t close til 8. I’m confused!
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May 2021 by Tiffany Fisher
Swiped my card 3 times and lied and said the transaction only went through once and it actually went through 3 times. I tried to tell the salesperson the screen showed approved all 3 times now my bank account has been charged over $435.00 for one damn phone. I will be prosecuting this location.
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January 2021 by Gilbert Alvarado
I always get the best experience in customer service and not only that I've been a long-time customer I love dealing with Metro PCS with the great deals and great phones to get you through your daily life.Thank you Metro PCS??
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August 2019 by R1kk1_-
They suk
