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February 2024 by Mike M.
The employees at this location are not trustworthy and what they say is a huge lie. They sold a car battery that is not even crank the car as new. I am sure this was used already and they sold it as new. I am filing a complaint. Do not recommend and come back. These 2 individual are not at all trustworthy.
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January 2024 by Laurie Minnick
Went to get a part for my husbands truck and had the part number and was 159.99 and guy tried to sell me a 499.00 part. Umm that is not what I asked for. Went to another Napa and the gave us what we asked for and the price right. Don’t go to Napa on forest in garland
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January 2024 by Wes Hallford
Awesome treatment, parts were waiting for me and had installed in under 5 minutes
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November 2023 by Eleazar Contreras
Best autoparts store 100 percent completely underrated cutting off the others for sure I wonder if they have black Friday sales going on looking forward to it
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October 2023 by komi agbenohevi
Sloppy customer service. Employee look like he is being bothered
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September 2023 by Ruben Flores
Helpful staff every time
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August 2023 by T.C. Chatman
Great place to get GM parts
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November 2022 by Bruk Michael
Always waiting to long to be served. Even with no line.
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November 2022 by jared gedam
More employees no than customers….still gotta wait forever
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November 2022 by T Carp
Came to get something for my 2022 Acura TLX Daniel and Jose are EVERYTHING! Super nice very knowledgeable and so helpful. Thanks guys for making my 1st time in a auto parts store a good experience.
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November 2022 by Tim McDaniel
Worst Napa I've been to. I went in to pick up a $8 part that was supposed to be in stock. I get to the store and wait in line for 10 minutes. I finally make it to the counter and Jose took off to find my part. I waited for 20 minutes for his return only to tell me he didn't have the part in stock. This is a terrible store. The shelves are empty. Tool selection? There is a very small amount of tools on display. My main complaint is that Jose was so slow. What a waste of my time.
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November 2022 by Tiffany Carpenter
Came to get something for my 2022 Acura TLX Daniel and Jose are EVERYTHING! Super nice very knowledgeable and so helpful. Thanks guys for making my 1st time in a auto parts store a good experience.
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August 2022 by Christian Jun
This place is the slowest auto parts retail location in DFW Metroplex. Horrible customer service. Only come here as a last resort.
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August 2022 by Joe Harju
You had what I needed and I was great thank you so much I'll be back
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July 2022 by gustavo gonzalez
Come in and don't be acknowledge. You can see 3 guys , ignoring you, I had to call out to get service, the guy was just vaping inside the store ignoring me, acting deaf. Customers waking out because of this store poor service.
