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February 2024 by Ethan McTucker
They were correct about the software that I needed
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February 2024 by Gayle “Annie” GG
Excellent customer service. The young lady behind the counter was excellent as she multitask with different people to help each person diligently and she was also happy with a positive attitude that made my day because I have a positive attitude as well.
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January 2024 by Dominique VanHooser
Very helpful and knowledgeable.
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January 2024 by jw wdp
The day I went in for print and copies, the young man was so helpful pleasant, and professional.
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January 2024 by Itzamara Rodriguez Samaniego
Horrible experience, I am in the store waiting 55 minutes to print 3 sheets, I said wait, my message arrived that it was a 21 minute wait and the time was up, I explained to the print person that I am pregnant and needed a bath, it is worth mentioning I decided to wait because it was only a 20 minute wait and the only solution he gave me was to take me out of line so I could come to the bathroom while he passed another person in front of me. I'm not coming back
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January 2024 by Andrea Love
They make my life easy
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January 2024 by Tim Hill
Store was understocked and disorderly
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January 2024 by John Ruth
The service is great and they are very professional and very courteous.
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December 2023 by Ignacio Perez
It was very pleasant, they treated me kindly and with a lot of respect.
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December 2023 by Shahnaz Afsar
Customer service was very good
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November 2023 by Carlos Villegas
Been waiting for an hour to print some large files, when asked about my place in line, I was told my name is not in the computer.I registered when arrived at 5:16 and left at 6:12This service is terrible. I even was receiving text messages.Had to sit in front of this guys for an hour for nothing.
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October 2023 by Jillian Duguid
The service experienced today at the printing counter was inconsiderate and inept. Does not serve people that have been waiting in line for 15-20 minutes if they didn’t read the obscure sign to sign in at the front computer. So you go to the back of the line while the associate seemingly takes as long as possible, having to be retold the orders a couple times, printing entire poster orders incorrectly.. I don’t know how the lack of urgency and consideration of customers isn’t deliberate. When printing is so easy online through so many other avenues, you would think Office Depot would be diligent in training employees to attempt to retain customers. It also is sad that one experience from one employee can ruin a person’s perspective of a business.If you need to go to this location, order ahead or plan to be there 45 minutes for a simple printing order… even if there’s only one person ahead of you in line.
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September 2023 by Larissa Vega
I print with Office Depot all the time. Generally good experience staff members are super nice and helpful. Came to the garland store and Kenneth was extremely rude. I tried to say okay thank you to end the conversation and he continued to be rude. I placed a print job online and usually they would be ready within hours. I didn’t sign up for text and he kept asking me if I got a text and I told him no I didn’t sign up for text. He told me I should be last.Even though the nice associate Samantha has said she was working on it and I told her okay thank you. As I waited. He continues to be rude. He wasn’t even behind the counter so I don’t understand why he was even continuing talking to me. Try to tell me it would be ready tomorrow.I’m a teacher who extends grace and patience and prints from Office Depot continually. But I have never in my years had some one like Kenneth be so rude in tone and body language before.I had to cut him off and say “okay I understand”” firmly for him to finally back off. Samantha already was printing my things so I just did not understand what his point of specifically coming to me and trying to put me down were.Needless to say I will stick to other office depots and avoid this one just to never have to interact with him.
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September 2023 by Neeyah H
Ok. Where can I start. The employees are nice and patient!!Other than that the building is not put together the copy machines are broke and old. I literally sat in there for an hour and 36 minutes trying to print out 36 pieces of paper. Shame on you, Office Depot for having those copy machines in there and not working. You guys had a line wrapped around the building for one copy machine. GET THOSE MACHINES WORKING ASAP
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September 2023 by Thắng Nguyễn
Zak is incredible at his job. A great manager with knowledge about items and promotions happening in the store to fully assist customers with the best experience