Their NY main office rate is usually higher then their Garland office Teller offered ! Poor customer service, needs to change tone.
October 2020
customer service is really bad! those dudes sitting in Bangaladesh are rude not professional at all. I was talking with the same dude he hung up on me 3 times. And do not even send them any emails because they never check emails. I have sent them more than 10 emails so far but they never replied to me. I am DONE!!!
February 2019
Initially it was good...later I asked to increase the limit and they asked me some set of documentation....I too submitted.. After many emails and calls they didn't replied for any thing... Waste of time...Try to use RIA its good