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April 2024 by Christiane Knight
The card readers don't work half the time and the pin pads don't work the other half!
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March 2024 by laderrick Jones
Got e85, thank you
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February 2024 by Khoa Bui
Don't visit this station. More than half the pumps are out of service. Even the ones without the trash bags/cover on, they are out due to either the payment service not working or the pump is non-functioning. I had to stop at 3 pumps to finally able to get some gas, which itself is really expensive also.
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February 2024 by Antonio Soto
I have had a bad experience in this place. I've been forced out of Race Trac just because of my appearance. Mistaking me for a homeless person. I have done it twice, I demand more respect and I hope they change workers because those people who are currently there are poorly educated. I will return next time to record a video of the poor service that the Race Trac workers provide and how RACIST their Workers are. So that people do not consume their products or their Fuel, especially the Race Trac at this locationI do not recommend Race Trac
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December 2023 by Mateo Calhoun (Teo Da GoaT)
Terrible experience at this location. I paid for gas on my pump and never got to pump the gas. I went back inside to see what was going on and they accused me of pumping the gas and told me I couldn’t get a refund or the gas that I paid for and refused my service. This is the worst Racetrac I’ve ever been to y’all need a new night crew!!! Asap
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October 2023 by Simon Flores
The cashiers are very bad people who are serious and don't even say good morning or thank you. They need to change staff!
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September 2023 by Tony Shortino
I saw the commercial for the cheddar jalapeño biscuit sandwich. Went to get one and it sat there so long I couldn’t bite through it. Would it need an ice hockey puck.
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August 2023 by Ken Crow
Aug 12 2023Looks like i would learn my lessonStopped to get fuel an needed restroom they had both closedWe know why because the homeless must go inLADY TOLD ME THERE CLOSED AND I MEAN ITI TOLD HER I WOYLD GO BUY MY FUEL AN OTHE THINGS ELSE WHEREWHEN WILL SOMEONE COME AN EXPERIENCE THIS TERRIBLE LOCATIONAug 10 2023Folks i went back what an Eye openerThey put the notes on the doors will open at 6amRestroom NO T-PAPER even missing the rollers_ easy problem to resolve install the big round dispensers.The cold isle where the add owns for coffee only had one milk in it.Entire ice cream drink making machines removed fixings removedOnly 1 ice machine sorta worksHotdog buns wet no goodI only looked at a few thingsThis store should have corporate inspect an remove the franchise name
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August 2023 by Keeland Bodley
This store rarely has fountain drinks available nor adequate cups, either burnt hot dogs or hot dogs with no available buns. The women in the establishment and a few of the males are very rude. More often than not, there's no chili or cheese for hot dogs. They are definitely not open 24/7 and will just look at you through the window. The staff rarely keeps the rolling foods updated. Their coffee section and selection is the best thing going for this location.
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June 2023 by Constance M
I experienced the worst customer service in my life. I had one question which was referring to closure of all the locations during that time frame. The whole incident was captured on video which I will send to corporate.The cashier proceeded to ignore me while standing right at the front door where she could have nodded her head yes or no but she proceeded to give me dirty looks and actually call the police on me and this is unacceptable, disturbing and appalling. To compare this unacceptable behavior I went to a different location which was also closed but the response was refreshing. This location was on lavon drive and the cashier was extremely informative with a smile. This demonstrates the unacceptable treatment of a loyal customer at the northwest hwy location in garland tx at 230am. A simple question asked while cashier was close ? was disheartening and most be addressed. An apology isn't enough but training to handle each customer accordingly is necessary. We are living in a world where options are plentiful and exploring these options during a time we're spending the dollar is extremely mindful. My decision whether to go to QT Valero or RaceTrac is based on customer service
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June 2023 by Stacy O'Gara
WORST SERVICE I've ever had at a Racetrac!! Only 1 person there and ge was the RUDEST! Refused to fix the fountain drinks and a seriously BAD ATTITUDE! WOW!
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May 2023 by Erica Wigley
Worker was beyond rude. I paid for a large coffee for a man, and she got mad and starting yelling and be rude telling him he needed to get out of the store. I paid for his products, giving him every right to be inside the store with me. She told me she didn't care he needed to get the hell out. Causing a scene in front of the other customers in the store, that she left waiting in line to approach us to belittle this man and embarrass him in from if the entire store. Ridiculous behavior that hopefully isn't accepted in your company. Will not be spending my money here again.
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April 2023 by LONG COLT
you guys advertise that you are open 247 and is closed at 2that was a blank trip and they are rude and have bad hospitality
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April 2023 by Walter Rivas
Card information stolen from this location. Address and add security to pumps
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March 2023 by Madison Reinhart
This location says open 24 hours, but they locked the doors and threatened to call the cops on us, we just wanted some milk for my kid! Racist and rude, I hope this place goes under faster than Atlantis. If you're not going to be open when you say you are, CHANGE IT ONLINE! Seeing earlier reviews, shows you have done NOTHING to fix the issue with the mediocre and horribly rude employee, I WILL call corporate!