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October 2023 by Jim Damitz
The staff really knows how to fit a pair of boots. Best I've ever seen. Keep making the 2406B boot, they are the only ones that fit.The staff really take the time to understand your needs. They don't just "ring up a sale".Red Wings are pricey, for sure, but they do last and wont hurt your feet.
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October 2023 by Jaycob Lawson
I'm a City of Garland Texas employee and the all the departments Require everybody to wear steal toe work boots and red wing is the best place to me to get boots for my job Kelly Is the owner and he is the best!!!!
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September 2023 by Mark Edwards
Glad to see quality products made in America.
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July 2023 by A Moon
Susana was great! She did not rush me and helped me find the exact shoe I needed and made sure it fit perfectly, great location.
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July 2023 by Rosa Ramirez
Great customer service. Very easy to work with.
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May 2023 by John Gautsche
I had to find out why all my relatives and all my friends that live in Dallas wear Red Wing shoes. It's because of this guy Kelly at the Red Wing shoe store in Garland Texas.The moment you walk in that place you realize they are serious about taking care of their customers. Casual tunes playing in the background a spotless showroom and a selection of Red Wing TaylorMade for a guy like me. I need something that looks decent will hold up well but most importantly comfortable and fitted to perfection. After a couple different tries at a couple of different size he's put me on his fancy footbed reader I walked out of there with a size 11 Irish setter boot and I know that I'll be happy for years to come.The reputation is one that is well deserved Great customer service The typical Red Wing selection and speedy friendly service. I didn't pull the trigger on a pair of iron rangers but I will someday. Thank you Kelly Thank you Susanna Thank you team You are real pros;
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December 2022 by Susana Flores
Best store ever! Best employees Ever! Best store owner ever!
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November 2022 by Vivian Smith
Fabulous service here. My entire family wears RedWings. Best shoes ever!
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November 2022 by Daren H.
Ive been using this store for years; always been great. Until today. the woman who feigned helping me didnt want to scan my feet, which was the point of coming here; she was rude, and then when she did the scan she didnt complete it, and i asked why. Then she said ok, we can do the full scan, and i asked "why wouldnt i want the full scan? Im confused." Then she said "im confused too, i dont see why you think you can talk to me like that." And i said i dont think i want to buy anything from you. She refused to answer when i asked her name. There was a card on the desk that said susan flores, but idk if thats her. Shes in her early twenties, dark hair. There was another girl maybe upper twenties who saw all this, she has dark hair too. I left. Very rude.
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November 2022 by JoeWarn
Amazing customer service. I think Bruce was who helped me and was awesome!
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October 2022 by Raleigh S.
They were great, informative, and friendly. I highly recommend this ply. I bought the 875s and love them.
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April 2022 by Casey Covelli
I originally bought the wrong size. I went to see Bruce in Garland. He measured my foot, confirmed my size and had me in a new pair of boots in less than 15 minutes. Best customer service I have ever seen. Highly recommend red wing in garland. Ask for Bruce!
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April 2022 by Anita Swindell
Courteous, helpful, but did not have what I was looking for in my size. Did inform me the style had been discontinued. Salesperson at Dallas site never informed me of this .
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April 2022 by Billy Jack
They were very patient in helping me find the boots I wanted. Though they didn't have the size, they did search other stores and pointed me in the right direction.
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March 2022 by Kenny Reding
Fast and Friendly service, bought a new pair of boots and was in and out in about 20 minutes