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February 2024 by Vanessa Garcia
Purchased tires last year and had a nail in my tire. Your technician stated they were no longer under warranty even though your Policy states you will fix a flat tire for FREE even if they weren’t purchased at Sam’s. The gentleman instead kept trying to sell me a New tire. Please train your employees on your policies. I instead went to a tire shop where they took care of me.
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February 2024 by Papacho Ramon
The employee Asad was racist towards, apparently of Hindu or Arab origin, the truth is I don't know where he was from, or maybe born here, he imposed that I was not going to buy at the checkout since I did not have my membership card with me, just the photo, it's 8:00 pm I went out quickly to get the bread for my breakfast tomorrow, he offered me the plus membership, I said no and then he told me you are not going to buy in this box until you have the card and I went to customer service and they helped me without a problem; it was in very bad taste to have this situation at Sams Club, I have been a customer of this company for a long time, I had never experienced a similar situation. I DIDN'T KNOW WHAT TO SAY It wasn't going to be a problem, Please resolve this situation because you will lose more customers.
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February 2024 by Victoria Rocha
This Sam’s is great. Clean and organized. Scan & go works great inside, I don’t lose signal while I shop like I do in other buildings.
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February 2024 by Kay Mc
Best GAS prices!!
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January 2024 by Trina B
The scan n go is the only way to shop at Sam's since it's so busy! Love it when they have the Gyro meal kits in stock.
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January 2024 by Lyndall Stafford
Crowded would be an understatement. Yes you can buy a lot of each item, but the pro es aren't all that great. They do have local butchers I like Wally world which is nice when you are buying a side of beef worth of meat.
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January 2024 by maria garcia
This 1 star is NOT deserved. Had a Curbside Pickup Order and waited almost an hour, ended up having to leave because I had to be at work. I called and spoke to a female supervisor who did not provide me her name, and all she could do was make a note to my account stating I was "unable to pickup". As if this was MY fault. This was a waste of my time, gas, and such an inconvenience. This location's Associates along w/Spvsr. were unprofessional and not helpful at all. I will NEVER use that service or shop at this store again!
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January 2024 by Lola N
This particular visit before 10 a.m. (Plus member) had every aisle crowded with forklifts and robot forklifts unloading and stocking. Yet the workers acted like customers didn't exist, we ended up leaving before getting what we needed. Safety was not factored in. Definitely needed supervision on the floor. Alot if sleepy employees! Maybe couldn't get anyone to stock before the store opened? Or Sam's didn't want to pay extra for a nontraditional shift?
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January 2024 by Vana Nguyen
Always have to wait over 40 mins for pickup ???
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January 2024 by Charla Tambourine
I filled my gas tank, then had a low air warning light for my tire, so I went to get the air pump and the young man working there was so helpful. He put the air in my tire for me and checked the other 3 tires to be sure they had enough air! What a nice man!!
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January 2024 by Dawn Carrier
On today January 9 I placed an order to be delivered to my sister who lives in Wylie.i live in Louisiana My sister can not get out because of a recent head injury due to a fall. The delivery driver (Bryan) never delivered the items to her but marked the items as delivered. I called the store and the customer service I received was A+. I have never received such EXCELLENT customer service before. Janette who answered the phone was so kind and directed me to Isreal who took time out to resolve the problem. The manager Alex even took the time to deliver the items to my sister personally. Janette, Isreal and Alex thank y’all so much for the extra time, care and concern shown to me and my sister on today. All Sam’s Club stores should take example from this location.5 ⭐️ service
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January 2024 by Aditya Mishra
Good quality food. Great Service and Low prices.
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January 2024 by Wolfie gamer Midence wolf family
The staff are very friendly
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January 2024 by Melissa Sumbera
Great place to shop for bulk items with a good price
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January 2024 by wasim ansari
It ok shop it same think you buy in bulk with little cheaper for what you find in Walmart, it seem the choice of stuff has reduce nowadays
