-
September 2023 by John W.
I have shopped at this Tom Thumb since it first opened. I rarely shopped there now. Produce goes bad within a few short days of purchasing. It doesn't matter what time of the year. Meet selection is sparse and they run out of standard things like chicken and eggs weekly it seems. they have pretty much the same management that's been there for over a decade. I guess this is where they send management to go when they can't go any lower. Most people in the store walk around like they hate life and you're just an interruption to their day. their gas prices are astronomical and their savings program of $.10. Can't compare with simply going to places like Sam's or you can save 3 to 4 times as much. Since Safeway the company that's mostly what you find on their shelves. Things like large cans of albacore tuna take weeks to get back in stock yet you can go up the road to Kroger and find all you want. Their selection is sparse pretty much all over the store, which is fairly outdated by today's grocery store standards. Even other Tom Thumb stores make this one look like it's ancient. there are rarely people working the cash registers ever since they put in self serve. You routinely see people with 30, 40 plus items in their cart being put through the express line while the regular cash registers aren't even busy. Don't bother saying anything to people that work there or even the manager they just look at you with a blank stare, or will lie to your face. there are much newer, better stocked Tom thumbs with much better staff and management near this one. Keep driving you won't regret it. I am shocked and amazed that the store is even still open. It should have been bulldozed over a long time ago and they should've started from scratch on a larger lot.
-
August 2023 by Fred T.
The only reason I go here is cause I sometimes lazy to drive the extra mile to the Kroger store Prices are always double or triple then Kroger and They look at me like I am going to steal the whole store the worst part is they are minorities just like me
-
February 2023 by Sam Mau
Tree Green was very helpful. Thank you so much. Team Sam.
-
January 2023 by Lon W.
I placed an order with this tom thumb, which I've done several times, but this will be the last time I do so. I don't know about the past, cuz I've had great service from them up til today, but today they used DOORDASH for their delivery driver. I had many frozen items, and even though I live right across the street from the store, literally 0.25 miles door-to-door, the driver went all around town, I assume handling other deliveries further from the store (clearly a sign of insanity, or at least stupidity), then he came to do my delivery last. And those frozen items, yeah you guessed it, they're trash now. So the main point of my review is: never have this store deliver you groceries, unless you like melted frozen items, and bad milk. Safe to say I'll not use this joke of a store and delivery service again. I'll starve first.
-
August 2022 by Hun H.
This drive through is either closed or got a long line every single time I'm here to pick up my meds. Work out a more effective system.
-
August 2022 by Julie Phillips
Waited in the bakery department for 20 mins with nobody to assist me. I used to buy my cakes there years ago and stopped because of this issue and here I go 2 years later gave them another shot and nobody to assist. Albino Perez store manager what a shame. Who is running this store for customers to have to wait till the next shift comes in is ridiculous. Giving all the business to kroger and walmart. The person that finally came out said the next shift came in at 530pm I walked in at 4:35pm.
-
August 2022 by Yolanda Serna
Bad customer service, waited 30 minutes not too be waited at the bakery!
-
July 2022 by Linda Kay Garrett
Very rude customer service. Juan. I couldn’t figure out the app to get the advertised diet cokes on sale. It’s too complicated and he was very rude!!!!! Don’t advertise a sale price and make me use a stupid app. I’m old. I’m cranky and when they won’t help you it’s just not right!!!! No more!
-
June 2022 by Alex Anyaorah
The store is play
-
April 2022 by Cathy Whetsell
Great pharmacy as well! Very professional, respectful and helpful staff! Such a nice change from the local Kroger pharmacy ?
-
February 2022 by DaQuita H.
I've been here several times and have the delicious desserts from the bakery. My favorite part is the fact they have Cheesecake Factory deserts here. They also have an app you can utilize to save on gas and clip coupons. I love it and the atmosphere is always welcoming fresh flowers and balloons for any occasion. I only left 3 stars because the lines are always so long and not enough workers but that's ok because I'm sure everyone else agrees this is a good grocery store!
-
January 2022 by Gary Bahr
I went to get lottery tickets using offer from Texas lottery app that had 3 tickets for price of 2. The clerk could not get the offer to work on the register also then went into the actual Tom Thumb to use the Lottery machine inside. The offer scanned but the machine failed to issue the third ticket. Customer service was closed.
-
December 2021 by Kristian Smith
The pumps were modern and allowed you to use tap & pay which I liked. What was weird is there is a $125 hold on your card for gas, that's the highest I've seen so far.
-
September 2021 by Alex Dixon
Your store per me $3.89 for a prescription. I was trying to use the GoodRx website and more then once in your store. The manager or store owner have a jamming system that won't allow internet in the store. A way to stop their employees to not surf the internet. Yet it effects everyone else phone. Yes you owe me 3.89 plus any phone fees that you effected my cellular data.
-
July 2021 by Keshia D.
Clean and friendly! Prices are high but quality speaks for itself for the most part!!! I love getting my food and stuff from the deli! Fresh
