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October 2023 by Kevin Jacks
Tom Thumb is the least expensive place to get certain medications from Goodrx. However, the medications are never in stock. When I present a refill for 90, I am given 30 and told I have to remember to come in each month to get the rest. Most pharmacies refill the rest of the prescription when they come in. I have never seen the person at the register smile in the years I have come there. Neither do others in the pharmacy jump in to help on back logs of customers. The good part is the pharmacy is seldom busy because nobody wants to use them.
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October 2023 by William B
had 1 prescription! it was at 0 cost there were 3 customers i was the 3rd!it took over 10 minutes thn thy called a lady back AFTER SHE HAD LEFT CUT in front of me added another 3 minutes thi is exactly th reason i dislike this pharmacy very much!
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October 2023 by Kelly Jones
It is good but only thing is they should update the website to say they don’t take walk ins for flu shots after 4 pm. Any one could just show up and expect to get a vaccine
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October 2023 by Alice Boulware
Every time I leave this store I have nothing good to say .Grrrrrr
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June 2023 by Holly Gillespie
Great customer service. They know my family by name and go out of their way to answer any questions.
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April 2023 by Barbie
I've been a customer of the pharmacy for 1+ yrs and have had the pleasure of being served by the great staff. Not only professional, but empathetic, kind and always with a fast turnaround. Tom Thumb was a mile from my home but I now live 25 minutes away, but I still make the drive - it's difficult finding great service!I'd like to recognize Mo, one of the pharmacy techs who is fabulous and goes out of his way to assist. When I pick up my RX's, he already has my account pulled up - he knows my birthday which is amazing. I'm a customer service manager, trainer and retention specialist. Anyone would be lucky to have someone like Mo as a front-line representative.I highly recommend this pharmacy, especially for those who may be handicapped, as they have a drive-through and wait time is minimal.Thank you all!Barbie
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October 2022 by Michael Brown
Very disappointed in the bakery. Ordered a cake a week in advance. They agreed they could make the cake like I wanted. Pick up time they didn’t even have it made. The design was completely different and the one they put on was crooked. The whole cake is horrible.
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October 2022 by N D
So bad
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August 2022 by R J (BB)
Good pharmacy prices on goodrx if your ins doesn't pay for prescription at your preferred pharmacy.
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December 2021 by Sher M
I like this store its nice and clean and set up nicely
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August 2021 by Laura Maturing
Went in today last minute, I forgot pharmacy closes at 8. I was picking meds up for my spouse. It was 10 minutes until 8. I overheard her telling another young lady to shut the drive thru, she didn’t care who was in line and they should have come earlier, as they had work to get done as soon as the gates were closed. She proceeded to tell her to tell the customers the registers lock up at 8 and they could come back tomorrow. That’s exactly what happened to me a while back. I talked to William about her while she stood there, I hated saying anything to him, he has been there a while and is a very hard worker. I told him she absolutely didn’t care how long those customers waited out there and one day that was me, when they put that cardboard up and closed it down on me before. He apologized and said he was waiting on them all.
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July 2021 by Debbie Johnson
Fantastic Orchid display and of course, wine!!
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May 2021 by Dean Wallace
Very disappointed it seems like there has been a turnover pharmacy tech has hung up on me yesterday and today at 3 in the afternoon Rude Mexican female
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February 2021 by Sherry Murrell
I like this store its nice and clean and set up nicely
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February 2021 by Kristina Moffitt
Worst customer service ever.
