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February 2024 by Cheryl Smith
Visionworks sales anssoc are very knowledgeable and walked me through everything so I knew what I was ordering. I will go back for all my vision needs.
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January 2024 by Dionne Bullock
Krystal is the absolute best. I was missing a screw on my Gucci sunglasses, I’ve been everywhere to get them fixed instead of sending them off and she got me right!!! Thank you much
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January 2024 by Paul Schott
Always friendly and helpful
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January 2024 by Linda Paulin
If you are looking for a place to get glasses you can't do better than Vision works at Firewheel.
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January 2024 by Kiki Walker
The young lady Amanda who helped was great.
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January 2024 by Gidget Jordan
Wonderful service. We were in and out on less than 30 minutes and my son is very excited about his new glasses that are coming. They answered all of our questions and suggested helpful tips and made us feel like we were important. She even asked about my other child who came in earlier this year. Very personable and helpful!
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January 2024 by Rainya Mosher
Always a great experience with awesome staff. :)
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January 2024 by Lisa TX
The staff (Amanda, Fatima, and I think the manager?, didn’t catch her name) are all knowledgeable, gifted at frame selection and customer service. I always struggle to find the frame I like on me - they helped me find a fit.
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December 2023 by Chibuike Osuh
Service was excellent
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November 2023 by Ameera Ramzy
Worst experience ever, I was getting my contact lenses exam and they charged me for a retina exam that I didn’t ask for telling me that I have to do it or they won’t do my contacts exam after that they charged me a copy that my insurance didn’t have and they charged 89$ for contacts lenses fitting that o haven’t don which mean they sold me the free trial box with 89$ and they didn’t even say a word about it . I thought I was paying the copay for my contacts that they will order and when I called to confirm the contact size they asked for extra 300$ for them after insurance.Forgot to mention that they charged me 40$ for a visit that was 2 years ago and I had already paid for everything at that visit time and they refused to speak with my dad when he tried calling them saying that I am 18
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November 2023 by Stacia Molet
This store is great. I’ve purchased 2 glasses and I love the variety of brands sold here. The prices were great too!
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November 2023 by Evette Mason
I came in last minute and I was kinda nervous about it but Amanda & Krystal made me feel so welcomed. They were absolutely amazing and super helpful!Thank you for such a great experience ❤️
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October 2023 by Don Shell
10/14/23 I wanted to relate my experience today of Visionworks at the Firewheel Town center in Garland, TX. The Manager, Crystal, and her two co-workers: Amanda and Fatima, were very kind and professional people to me. I had visited their store previously a year ago and the manager, Crystal was very courteous and kind in taking down all of my information that year in 2022. When I went by their store today, Crystal was very happy to see me again and to my astonishment, she had kept all of my information in her computer database from last year in 2022!! Due to her exceptional organizational skills and care, I was able to get two pairs of glasses from her today. She was also able to get me all of the discounts that I was owed on the current promotions that VisionWorks is offering now to their customers. I was very humbled at how nice I was treated today by Crystal, Amanda, and Fatima. They really made me feel like a valued customer of theirs and I could tell they truly cared about me being able to get my new pair of glasses so I could see better. As long as Crystal, Amanda, and Fatima are working at Visionworks, I intend to always be a customer of Visionworks for the rest of my life. Thank you again Crystal, Amanda, and Fatima for showing me so much care and kindness today in your store. Thanks, Don Shell
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October 2023 by Hector Vega
today I was helped by Fatima and she was great in every way ; she was knowledgeable, thoughtful and pleasant. She most be the employe of the year. Hector Vega
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September 2023 by Bradford House
Amanda was patient and kind and that's all I could ask for! Everyone there that day was great as well. Please let all of them know that they are appreciated and they are making the world a better place.
