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September 2023 by R J (BB)
Fixed the screen n glass on a iPhone 8. Reasonably price and quick less than a 1hr
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January 2022 by Kathi Dodd
The guys who greeted me and fixed my phone screen were seriously the nicest people. They were knowledgeable and very friendly. My phone looks great and all in under 30 minutes. Go see them. I promise you won’t be disappointed!!!
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January 2022 by Mark Miller
They were extremely helpful and pleasant changing my key fob batteries. I would highly recommend them to all
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January 2022 by James Young
Gave me great advice on how to lower my cost for replacement batteries
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December 2021 by Samantha Panthagon
Needed some niche batteries that nobody else carried. Went in, asked where they were, guy named Otto grabbed em for me, I paid and left. 10/10 Best experience.
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May 2021 by Priscilla Moa
Fixed my phone in no time once part came in. Always friendly
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January 2021 by silentlovley singer
If I could give 0 star I would, customer service was horrible for the price they ask
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January 2021 by Hana Abera
They were extremely rude and unhelpful.
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September 2019 by Jackie Robertson
I made an appointment and it was great! I bought a new battery for a cell phone and the tech installed it for me. Great Service. I also go there for all of my batteries - Large & Small!
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August 2019 by Paul Lyons
The two young men who assisted me were very professional. The battery was replaced on time and works great. I am very happy with my purchase.
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August 2019 by Heather Van Houten
Dropped off my phone for a screen replacement and got it back in an hour. Great turnaround!
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July 2019 by Latonya Nicholson
If I could rate this service a zero I would. Took S6 edge to get the battery replaced. Now the phone doesn't work at all. They replaced the battery initially and the phone wouldn't stay on more than 3 minutes, they said they needed to change to a different battery and now the phone is overheating and won't keep a charge. In addition the SIM card was damaged and even after getting that replaced the phone doesn't work. When asked about the SIM card being taken out, the 2 clerks disagreed (one was shaking his head no and the other gives me a verbal yes). When I asked had they noticed that the phone kept turning off the clerks disagreed (one said the phone had been on for an hour and the other said the phone had been off the whole time charging). I've never received such awful service and expected if they hadn't been trained properly or didn't understand how to perform the work that they would've refused to do the job. This phone was needed for an out of state trip for a family member and now I'm forced to purchase a brand new phone AND I'm out the $70 I was charged to replace the battery.
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June 2019 by Helen
Michael & co-worker were very nice, professional and knowledgeable. They listened to me and “mentally” fixed my iPhone problem in minutes. The actual work took less than one hour. I wished I had known about this store a few months ago as I could have saved buying a new iPhone due to my provide’s personnel poor knowledge of iPhone repair & bad advice. This store will always be my first stop when I have iPhone problems in the future.
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June 2019 by Shari Davis
This was the second time that Batteries Plus has repaired my phone. The first time was for cracked screen and the second time was for a battery replacement. Their customer service team is very friendly and helpful, and very informative! They are also very fast! But typically takes a 2-hour repair elsewhere only takes about an hour there.
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June 2019 by A Google User
Michael & co-worker were very nice, professional and knowledgeable. They listened to me and “mentally†fixed my iPhone problem in minutes. The actual work took less than one hour. I wished I had known about this store a few months ago as I could have saved buying a new iPhone due to my provide's personnel poor knowledge of iPhone repair & bad advice. This store will always be my first stop when I have iPhone problems in the future.
