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February 2024 by Lee S.
Every time I come into this branch, im always greeted with kindness and great customer service from employees Gabby, Vi, and Joy. They make me feel welcome and drop anything they are doing to assist me with whatever banking needs I have at the time. Professionalism and great mannerisms from each of the women listed. Thank you, Gabby, Vi, and Joy for giving me an enjoyable experience each time.
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January 2024 by Ann Sibley
Ms Joy Rhines was so patient and with me and went above and beyond to help me . Her customer service was definitely just amazing.
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January 2024 by Trong Thai
The whole brand only has 1 banker so prepare an hour or so to be seen!! Were told to wait ~10 minutes but were just informed yo wait another hour or so!! Very disappointing and may have to bring my business somewhere else.
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December 2023 by Lin
My grandmother & I have been up here at the branch for 2 days in a row now for assistance and the manager Joy helped us out. She is so friendly, attentive and informative. She has made our experience a breeze. Thank you Joy, for being so patient & helpful!!
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December 2023 by Kim Geiwitz
Joy Rhines is amazing! She was so helpful!
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November 2023 by Fahd Saeed
I do not recommend coming here. They are liars. My appointment is at 3 pm and I did not see someone to meet me until 4 pm.
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November 2023 by RENEE JACKSON
Came into branch needed assistance with converting picture to pdf ro send to claims dep Mrs Joyce called V over to help me came with no problem and made those pictures in PDF Format she was willing to with no hestetation great to go to person she deserves a 5 startet for her assistance thanks V again you are a jewel
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October 2023 by Ruby C.
My mom came to pay her last car note and within 2 seconds the excitement was gone. They kept saying we owed me more even tho we had even called ahead of time she asked to speak to the lady that speaks Spanish. We were given a dirty look and she said she didn't speak Spanish, that was till a manager saw everything happening and came over when the worker said "let me check the computer" she hadn't even looked on her system. Terrible location where they belittle you and just try to get back on their phone as soon as possible.
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September 2023 by Blanca Ramirez
Very sweet, Helpful, great customer support! Everyone was very welcoming!!! Amazing service. Will be coming back here!!!
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August 2023 by Galaxy JL
Joyce you done a job job always on time & nice & friendly I like this location
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July 2023 by Razjaimes
This branch helped me out when Mesquite Branch manager just kept telling me to make an appointment and all they had to do was verify my identity. Danny even though he struggled to help found a way to help me with his other partner and for that I am giving them a 5 star review. They were able to figure it out and help me out. Garland is further than mesquite but will not be going back to mesquite for sure.
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July 2023 by Adil Noor M.
Nice bank. I wish the teller area was more private. People in line listening to your info and amount of cash, deposit, etc. Maybe some sound masking or some distance between line and tellers... Services is good and tellers are nice and proficient.
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July 2023 by Oliver Velasquez
Drive through closed, only one teller working the front, waited in line 28 minutes for a small deposit! This place does not respect your time!
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April 2023 by Erick Cruz
Took 15 minutes for me to be attended by a teller . Only 1 teller working on a Wednesday morning . Took another 20 minutes for me to get my withdrawal.
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March 2023 by Veronica S.
I came to this location with issues i had about trying to make a account ended up having to reschedule when i rescheduled the guy that was suppose to help me disappeared and the lady that helped me got everyone else then me and at my rescheduled appointment I told her I had to get that done that day and she found a way to make sure I did not I explained that i had to reschedule 3 times already because I misplaced my documents But I know I had all the documents I needed to create a account will not open this one at wells fargo sad part i been with this company for about 4 years now im about to change this out of the racist representatives
