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February 2022 by Hung Nguyen
I’m so glad to see this bank now have Vietnamese employee. Diem, is an enthusiastic, highly motivated with a strong work ethic and intense focus on results, she’s acting in the best interest of the customers. She saved me money by explaining to me the price difference between cashier’s check, the money order and the personal check.
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June 2021 by Jim S.
Do not use Wells Fargo mortgage or banking. The mortgage side will do everything possible to keep you in PMI (Primary Mortgage Insurance). I have turned them in to the Federal Financial Consumer Protection Agency. As for primary online banking, their site is out of order too often!
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May 2021 by Sandra Freeman
Insufficient Staff only one Teller working inside and 10 people in line
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February 2021 by Zia T
Efficient staff.
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October 2020 by MaryGrace C.
I'm not complaining about this particular location, just THE WELLS FARGO BANK company itself. I see that WELLS FARGO endorses ZELLE via their site for paying or receiving payments for anything (in my instance, sending payment for goods purchased). That was on Sept. 15, 2020 and it's now Oct. 31, 2020 AND STILL NO merchandise. Called WELLS FARGO only to find out that since it was a payment initiated by me, it's NOT considered FRAUD even though I DO NOT HAVE what I paid for. Tried talking to a supervisor of the supervisor that I spoke with only to get the same damn explanation. How can a big bank like WELLS FARGO endorse a fraudulent company?!?! It wasn't much but my son worked hard this past summer to earn that money. ZELLE IS A SCAM ENDORSED BY WELLS FARGO!!
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December 2013 by Anne L.
Never staffed completely. If you need to see an actual banker, make an appointment, otherwise you end up getting ignored. Even when I did make an appointment, I still waited 20 min. The teller line was almost out the door. It's horrible. Only perk: drive up ATM, do as much business as you can with that. I drive to Tom Thumb on Lovers Ln and Greenville and use their Wells Fargo. Friendly and prompt service every time, and they get you in and out.
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March 2011 by Roxanne K.
The access points don't seem to be worked out well to the ATM. While a corner spot may seem desirable, this one isn't the best when traffic is heavy!
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March 2011 by Michelle H.
They moved the ATM finally. When I turn the corner I can get my big truck to round the bin & take care of business.
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September 2010 by Jennifer W.
I definitely liked this bank more when it was Wachovia. The staff at Wachovias always seem nicer and more friendly than the mega-conglomerate bank of Wells Fargo. I was disappointed that they were bought out and since then it hasn't been as good but I love this location for their hours and their convenient location at Buckner + Garland. Usually a friendly staff, I just worry what will happen when they fully wells fargo-ize. Blech.