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November 2023 by Diana Padrón
Be prepared to be treated like an imbecile in here. If you wish bad to someone just send them in here. Manager is absolutely useless and have terrible customer service . They messed up my order and they didn’t even want to replace the doors for the right ones.
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September 2023 by javier lopez
Good quality products and good service!
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August 2023 by Francisco Lopez
If you are a carpenter, they have doors and trim for your project
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July 2022 by Jeffrey Hall
Ordered base for remodel project, trim was picked up already bundled and ready to load on the trailer. Upon unwrapping the trim they packaged for us, we discovered 6 of the 17 sticks of trim were damaged beyond repair. Called to make arrangements to exchange the damaged product. Dealt with very rude and unprofessional staff, really no need for this type of behavior. They informed me they do not exchange nor refund damaged product. REALLY? What company doesn't stand behind what they sell? They offered to sell us more trim, but that was their only option. I guess I'm supposed to toss $468.00 worth of trim in the trash? These guys need a lesson in customer service, as well as being taught a lesson about being company who doesn't stand behind their product. I hope Wilson Plywood and Door feel the squeeze of customers expecting more and receiving it from their competitors. Try IVY lumber, or any other lumber supply out there, It can't get any worse than these guys.
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June 2022 by Dean Sullivan
Dependable and timely. These are my “go-to” door people
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June 2022 by Johnna T.
I called this store to get price on a door. was given price and they wouldn't let me pay over phone so someone else could pick up. the guy picking up offered to pay and went there to get it. they told him the same door they quoted me on was now $150 more, just 1 day later. needless to say they wasted everyone's time. i have also heard other stories about them not taking responsibility and they proved that by not honoring what they told me. BEWARE and good luck.
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May 2022 by Nina Bell
I talk to Jack @ Wilson Plywood when I was stressing about finding the right size baseboard. He was very knowledgeable, and his guidance and knowledge helped me to learn and understand more about the product I needed. He even gave me his cell # so that he can help me even further. I sent him some photos with existing base board and new base board and he confirmed that it was the right fit. Thank you Jack.
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February 2022 by pawpaw walston
Great people and very well stocked with lumber and trim .
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September 2021 by Evan C.
Wilson plywood & door has the worst customer service of any business I've ever dealt with. I ordered some bifold doors and what was delivered was not as advertised. The door styles were way out of proportion and the manager would not even consider a refund. The measurements were never gone over during the ordering process and they took no responsibility. Buyer beware, no refunds no matter what!
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August 2021 by Mahmood Al Shammari
Customer service ??Over price
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December 2020 by Ben Tovi
This place should be your last option, The salesmen, loaders, and everyone else working there do not believe in customer service. Spent at least 10 minutes before anyone approached us. We were the only people in the warehouse and standing at the customer service counter. There were 6 people in the warehouse playing with a small ball. Finally a truck driver stopped and asked if we needed any help. When we went inside the salesman was rude. There are better places out there that value your time.
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December 2020 by Teresa Cole
Make sure you check your receipt cause they will sell you a bunch of stuff you do not need . They have a 100% you’re not getting your money back guarantee even if they messed your order up. They charged me $1,600 on an order THEY messed up. I Will not be coming back.
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July 2020 by Bill Dozer
This place gives me wood, hard wood
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June 2020 by Andrew Shelbourn
Very helpful staff, and excellent millwork. They had me in and out with my order in less than 10 mins. Just know that you need to visit the business office to arrange pickup of your order before going down to their warehouse down the street.
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March 2020 by Julia Del castillo
Great prices and fast service!
