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August 2025 by Shayle Nelson
Tabitha was great! She was so kind and helpful! Highly recommend her if you need help looking for the perfect ring!
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August 2025 by Stephen Meginnis
I have shopped and purchased here several times. Today will be my last visit. The general staff was very polite and friendly. However, when it was time to talk numbers I was handed over to the general manager Tami who met me with distain. My questions were answered in a condescending manner if answered at all. Her style of sales and customer service made the entire visit feel like buying a car. I told her this out of sincerity and to figure out how we had gotten off on the wrong foot. Rather than explain I was told I could take my business elsewhere. I plan on doing just that. Very disappointing.
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July 2025 by Andre Alexander
This place is so unprofessional with their customer service. They make you wait forever without acknowledgement while employees are hiding in the back instead of serving the customers. I recently bought my wife a 3ct ring here and this is the treatment she received after going for an inspection. I will never buy anything else from this location.
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July 2025 by Calli Smith
I went in today for an issue with my bracelet & the manager was sooo helpful and so sweet!!!
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June 2025 by Ana Payamps
Anabel was amazing here at the Firewheel town center. She was friendly always smile and help me find the perfect ring 💍
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June 2025 by Cadillac Wilkenz
Sherri is definitely a priority of Zales. Your professionalism & customer care is very appreciated !!!
Best regards,
Chris (Zales customer)
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June 2025 by Melissa B.
Camry was the sweetest and so helpful!!
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May 2025 by Dahab Dajani
Tammy was absolutely amazing to work with. Patient and understood our budget. Did not pressure us at all and made it a great experience.
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April 2025 by Cameron Thompson
Great first experience. Thank you Tami Cohen!
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April 2025 by Aiden-Michael Alexander Realtor
Camry was the absolute best! She took her time with me and showed me all available options in-store.
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March 2025 by Pinto Moreno
Fantastic customer service. Highly recommend if your looking for watches or jewelry
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March 2025 by Arlene Pena
Tabitha was amazing! Zales is my go to spot for all my jewelry and gifts. She helped me find something really special for my mother!!
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March 2025 by Versatile
Affan and Tabitha did awesome !
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March 2025 by Sherry Gilbert
Did not like the ring enhanced
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March 2025 by Chino Castillo
Super attentive customer service, and Tabitha helped me choose the perfect gift for my girlfriend! Everything was so well explained and helped me a lot! Thank you!!
