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February 2024 by Hailey Potter
Worst customer service I have ever experienced. Total rip off.
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June 2023 by David Vanderlaan
Best place
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September 2022 by Rita Mansfield
Raymond and RJ was absolutely wonderful! They had a amazing customer service and made my bad day change to a good one just by how friendly they were! I will be renting from here again!
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December 2021 by Big Wyte tv
Never uses Aaron’s in gatesville tx again they bring my out a broken lazy boy then bring me out what they call a new one and I called them about it as soon as I knew it was broken which was on a Friday they told me to call them back on Monday because Manager was not in so I called in on Monday The manager told me her manager wasn’t in so she would call her and call me back never got a call back so I called them today which is Tuesday and asked him what was going on when they could pick up the chair and give my money back or part of my money back and I was told they can’t give me any money back I hope people won’t do Business here
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July 2021 by Cody Baker
Always great customer service, very helpful with any questions or concerns. Lots of awesome deals and products. I'm typically not one to buy from them but I love the appliances and bed frame!
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April 2021 by Leslie LaQue
I was at a point in my life where Aaron's was my best and fastest option for a home appliance. A woman named Samantha has walked me through the process every step of the way. She has been GREAT! Today, I had an issue arise and a man named Dakota called to help with the matter, as Samantha needed to attend other duties. (Everyone has a job to do. I understand this.) He was polite, very well spoken and with his expert knowledge of company policies and procedures, he was able to fix everything promptly. Other places would have said "not my department" and passed me from person to person. Dakota did no such thing and it was solved in a matter of minutes. It was pleasing to know that such a young man could take action when action was needed.
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April 2021 by Mary Ridley
I love this location above any other. I’ve always been treated very well. There was one time I had an issue with an employee, it ended up being a misunderstanding and they were AMAZING at handling it. 10/10 recommend.
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April 2021 by Erica Cain
Been using Aaron's for over 3 years never had a problem, until I was in the process of moving and my previous house was broken into, called to ask them of they could move washer and dryer sooner, was told no because they need a week in advance notice. I asked what happens if it gets stolen, she replied with you be responsible for full cost. Even tho they request a weeks notice I also know they could of squeezed me in. Lack of care!! Will take my business else where!
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April 2021 by Jerry Johnson
Pricey but hey if you want nice stuff and can't pay cash then what you gonna do?
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September 2020 by Brent Chatfield
Very friendly and helpful to your needs
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August 2020 by Heather Roberts
Great service! Explained everything in detail. No cut corners. No hidden fees! Easy payment plans!!
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December 2019 by James Donald
Great deals
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November 2019 by Melissa Scott
The DM is a liar. Make sure you get stuff he says in writing because he RENIGS on what he says.
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October 2019 by Tajai Alderman
Great customer service! Wide variety of furniture and electronics to choose from!
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September 2019 by Danielle Villarreal
My mother has always said if you can't say something nice don't say anything at all