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August 2023 by Valarie Davis
Would leave no stars if possible. Rates have more than doubled since they took over. $45+ can be the breaking point for those of us living paycheck to paycheck. Denise is nice but thats the only good thing about this place. Do not rent here they WILL raise your rates like clockwork. Dont know what happened to honest businesses but this is not one of them. Money hungry, dishonest, price gouging companies like this are taking over gatesville and it sucks
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August 2023 by Lindsey Reyes
Denise is so nice and helpful. Definitely will be recommending them to anyone who needs a storage unit.
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May 2023 by Cynthia Bates
Working with Ideal Self Storage is a pleasure. Staff is helpful and keeps in good communication.
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May 2023 by Lillian Adams
Great place. Clean
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April 2023 by Brew Harrell
Denise Kilpatrick made the experience of renting space extraordinarily easy. was able to guide me to a room size that really meets my needs and works for me. The space was clean, in great condition and easy to load. The nearly indestructible lock provided is a big benifit and much appreciated. This will be my go to storage facility from here on. Thanks!
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February 2023 by Sonya Barron
100% satisfaction.Manager is friendly and helpful. Units are clean and quiet.
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January 2023 by Linda Strom
Jennifer was very helpful and accommodating. Ideal is clean and easy to access. Thanks for the good service.
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January 2023 by Patrick Welsh
Jennifer Lee was very helpful!
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December 2022 by Julie Hall
Really, really great customer service! Very accommodating staff.
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December 2022 by Ivy Raven
The manager, Jennifer, has been so helpful with all my questions. I recommend anybody needing a unit to go see her!
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October 2022 by Martha Brown
I’m pleased to have rented from Ideal Storage. Climate control is the way to go
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September 2022 by Rick Jensen
Place was great and rates were great until ideal Storage took over. We’re looking at alternatives to Storage since my rates doubled overnight. I would leave now stars if possible
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September 2022 by Roxanne Lee
Can't never get anyone to answer the phone
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October 2020 by Gail Small
A/c was working and located at convent spot for storing boxes and etc
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January 2020 by Janet Prueitt
Great folks. Rented a unit there since 2009.
