Laundry in Gatesville, TX

“I called multiple times to cancel my order and never answered the phone so when I finally got a hold of them she's like oh phone didn't ring and I was like well my phone shows it did and I left messages after messages. The owner fixed the the issue”

“This place has become one of the worst cleaners I have seen over the last couple months. On June 27, 2022, I dropped off 6 items to be starched. I told them multiple times that I wanted welders starch. The lady said they will be ready later that day and reassured that I said welders starch. Yes ma'am, I replied. That afternoon I went to pick my clothing up. The lady brought my clothes to the counter. As she was totaling my ticket, I inspected the clothing and realized I could have done a better job ironing them myself. Hardly any starch in them whatsoever. When asked about the quality of the job I received, her answer was, I just started working here. Obviously you need them now or you wouldn't be picking them up. I don't know what to do because our machine is broken that does the heavy starch. Well if your machine is broken, why did I pay 30 dollars for a service your company can not provide then. They did the same thing to me last time I was in Gatesville. They tried to make it right, although they still didn't. I respected the fact that they tried tho and thought I'd give them another shot. Nope, still the same trashy product. It was so bad that my co-workers asked where I got my clothes pressed because they have never seen my clothes look that bad. If you couldn't provide the services I requested, why did your employees agree to it when I dropped my clothing off, knowing your machine was broken. I will never recommend this cleaners for use to anyone. You can basically say they're thieves since they knew they couldn't provide a service but never informed me and still charged me full price”