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October 2023 by Danny Milkman
Was able to come in and had Tim Trawick “Tim Didit” on social media assist me in purchasing a 2023 Gladiator. He was actually letting a new hire Megan (forgive me I do not know her last name) shadow him in the entire process. I honestly hate going to purchase vehicle but He and Megan were stellar and he was transparent through the whole process. I did go in with approved financing and let them give it their shot at getting me a lower rate. Again, Marisa Bogart in finance was transparent and let me know I had the best rate. The team gave me asking price on my trade after their initial offer. All in all I left there feeling like for once I had solid individuals that worked with me to get me into the gladiator. Definitely I recommend Tim Trawick, Megan and Marisa Bogart…. and will be returning when the time comes. Much praise and blessings on yall thank you again
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October 2023 by James B
What a great car shopping experience with Tim Trawick and Matt. I came down from Fort Worth to car shop and I would do it again when I need another car. Neither Tim or Matt were pushy and they made the car buying experience pleasant. I would recommend them to anyone. Thank you!!! Matt & Kris
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October 2023 by Stephanie Zimmerman
Megan and Marisa were amazing. They made our time there extremely easy and quick. They were both knowledgeable in what they were doing. We want to thank them for making the process so easy. And we drove away with a beautiful brand new truck.
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October 2023 by Chris Coursey
Outstanding experience! "Josh the Jeep Guy" did a great job. Professional, Personal and very knowledgeable. He found what I was looking for and made the purchase easy.Definitely will recommend him and Spur to anyone looking.Thanks Josh and the rest of the Team
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October 2023 by Devin
The service department here is great. I took my wife’s car to other locations that wouldn’t give me answers or seemed like they didn’t want to help.When I called to explain what was happening to Spur they listened. Not only that, but they made sure that my concerns were taken care of and kept me updated along the process.I highly recommend the service department here.
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September 2023 by Lee J.
I am a real person, posting a positive response for the service department, Jason service manager. On Friday Sept. 22, 2023 my wife and I drove to downtown Gatesville, Tx. for an appointment in our 2020 Dodge Ram Classic. Like every morning the truck started with no problem and did not give us an sort of service light on the dash. When done with our appointment we got in the truck and it wouldn't start. I didn't have any idea what would cause this sudden issue not starting. I called the service department and spoke with Jason and explained what was going on. He believed it was the battery and he drove over about 3 miles and gave me a boost. Sure enough the truck started. I did not expect that Jason would have drove out, I was just trying to get an idea of what may be happening. After all, vehicles today are computers that operate everything. He didn't charge me for this service. I drove to O'reillys part store where they checked the alternator output and the battery. The battery was on its last leg. I changed the battery in the parting lots and back on the road. I don't know if Spur CDJ policy is to do this on all calls but I am very appreciative of Jason and Spur Chrysler, Dodge, Jeep. Lee Johnson
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September 2023 by Shaun Steines
Excellent service and friendly employees. Josh was very helpful and we were able to work out a great deal for both parties. The dealership overall was very tidy and all the employees were very friendly and helpful. There was no sense of obligation or pushy sales. This place is focused on customer service and providing a great product at a great price.
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September 2023 by Alex Moody
Josh Owens (the jeep guy) asked what I needed and price range pulled up a list of at least 5 cars. Asked which ones I might be interested in. Rode with me for the test drive and made sure I was aware of features. Did not attempt to push any one specific car but did recommend something based on my personal preferences and that is what I’m leaving with today.
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September 2023 by Steve Burns
Updated....Spur CJD sold me a 2019 F250 and the front end needed major repair that the extended warranty was not going to cover. After the second day I owned the vehicle, I expressed my concerns I was having with the front end. It would litterly hit a bump and go out of control, bottom out and one time into oncoming traffic. They told me to take it to one of their sister stores, Platninum Ford in Pilot Point. I was treated with respect from the moment I made it to the dealership. They knew about my concerns because both store were in contact with each other, and they were able to put me in a new vehicle because I did not feel safe driving the one I had purchased.Matthew Maxwell, sales manager and Marissa in finance went above and beyond my expectations. The whole transaction was handled via text, email and phone. They even delivered to my home which is over 3.5 hours away. I would recommend anyone looking for a vehicle to give them a try. They earned my respect and my business.
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July 2023 by Cassie Diserens
I had a wonderful experience with my purchase. Timothy Trawick helped we walk out with exactly what I was looking for. The process was extremely smooth. Thank you Spur &Timothy
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June 2023 by Colleen Perdue
We have been looking for a new truck for a while. My husband found what he had been looking for and contacted Tim. What a great guy! He answered all of our questions (and there were a lot), patiently showed us everything on the truck and sold us pretty quickly. We then dealt with Marisa who got our paperwork together quickly, explained everything we needed to know and got us out of there quick. Thank you both Tim and Marisa for a great experience.
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June 2023 by Kursten Ford
Just want to thank Spur Dodge for a great experience. We had been looking for a new vehicle, and Tim suited us to what we wanted and needed. (He kept us laughing too)The process was smooth and easy- including finance which was explained in under 10 minutes, thanks to Marisa. Afterwards, we were provided information on all the features and operations of our new ride. Most dealerships will send you off, but Tim and team made sure were comfortable every step of the way. Thank y’all so much.
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June 2023 by Frank Burns
They are great friendly people. We thoroughly enjoyed our time we spent there. They really took care of us! They knew from the start our time was valued and treated us with the utmost respect. I definitely recommend you getting a Jeep here. They will always have my business now and forever!
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May 2023 by Savanna Howard
Great customer service! Chase worked with our family and delivered beyond expectation! I drove on the lot to look at a used highlander and when I found that it wasn’t in our budget, Chase got an idea of what we needed and delivered beyond expectation by getting us into a brand new trailblazer! The whole dealership worked together and made the experience extremely easy and pleasant. They worked efficiently with each other, as I had both of my kids with me, to get our family taken care of and Chase even transferred over our belongings from our old car to our new car while I finished paperwork so I didn’t have to do all of that with both of my small children. Would definitely recommend working with them!
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May 2023 by Samantha Dunbar
I cannot say enough good things about my experience. I brought my jeep in to be serviced and Bull was incredible! He was very upfront about prices and the work my car needed. It took them a few days to get the parts in and they lent me a car so I wasn’t just out of luck. I am so grateful for the amazing service team. Thank you guys so much ❤️