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August 2023 by Gracie Walters
Kenny Walters is a top notch service technician. He is by far the best in the business. He is knowledgeable on all things propane and is able to fix any problem we’ve had. Any time we have a question regarding our propane and propane accessories, he is always eager to answer and help us out.
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March 2022 by Tasha Gerken
I've been using this company for around 6 years and have not had any issues. Well, this week, whoever is answering the phones has been super rude. I've never had to be at my house in order to get my tank filled and now I have to be. When I asked about leaving the invoice on the tank like they usually do, it was like I offended her or something. What is the point of online bill pay if I can't use it?? She was super rude with me when I was trying to give her to percentage of my tank. I had to go outside to look but I was clearly wasting her time. I don't usually fill it all the way but apparently that's the only option now. 2 days now of rudeness. Can we get some decent customer service please?
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March 2021 by richard gioffreda
Went there Friday, 2/26/2021. Got there at 12:20. Guy was there and told me he didn't have time to fill my tank. (small 7.5 gallon) It would have took 5 minutes. Told me to go to Tractor Supply. I will live in Gatesville the rest of my life. I had been going to Star Tex and only Star Tex. Guess 5 minutes for a life long customer isn't worth the business. But I will take something from Star Tex. I will take his advice and go to Tractor Supply. TS now has a new life long customer and Star Tex just lost one. Goodbye Star Tex, Hello Tractor Supply.
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March 2021 by BLACK RAIN WARRIOR
Usually this place is good but today due to weather there unable to fill tanks and the tanks will be taken to them. They can have some one be there to answer phone but can't have someone fill tanks? Plus who ever answered the phone in Gatesville office was rude I'm sure there getting calls left and right but no reason to be rude. The service seems to be going down hill there hard to find Dependable service when weather is not good. Plus the hours of filling tanks at there office is ridiculous Time to find another source
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March 2021 by Brian Avery
Do not do business with these ball face liers
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May 2019 by Cosette Elise
I used this place for a year while I lived in my RV... Great service, reasonably priced and very fast to get us back on the road in minutes! Definitely recommend!!!
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March 2019 by Elise Brunkel
This place is operated to the lowest standards I've ever seen. (This review is based on multiple transactions with these people.) Who knew that getting a propane bottle filled could be a hassle. Not to mention the customer service being a joke, and the hours closing at 1pm. (Even if you show up at 12:48- you won't be helped) This place charges a price per bottle not per how much is filled. So if your bottle is half filled don't waste your time getting it filled because you'll just be ripped off. Take the extra five mins to get to the tractor supply in gatesville, you will be better served there.
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January 2019 by Monty Van Horn
Friendly folks
