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February 2024 by mark flomo
It was very
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February 2024 by Louis Grooms
If it were possible to leave no stars, that would still be too much of a good review for this "establishment" we had water service with the room the whole time we were here. When asked for a refund they said we paid a third party site and that we would have to contact them....even though the third party site paid this "establishment" the money we paid them. The manager promised the water would be fixed the second morning we were here, at 1430 hrs the manager woke us up(we work graveyard shift) to see if the hot water issue had been fixed....we went from only cold water to no water. (Hince the refund) after again telling us it would be fixed I told her we are checking out the following day and did not want to be disturbed again. Not even 10 minutes after this the manager had the "maintenance man" knock on our door again and proceeded to barge past me after telling him we did not want him in the room that we were trying to sleep. The lack of regard or respect for customer requests is very un-becoming of a big chain like best Western and will be a negitive mark of judgment on ALL best Western hotels. Furthermore they have full time residents here that are being charge 1300 bucks a month for this poor quality of property management and service. Crackhead hotels have better customer service. Also watch the response, as in another customer review they will say things like do not disturb markers for the room door and claim their service as excellent.Follow up after business response was exactly what I said. Out of your control or not, the room was not worth what was paid and refund for lack of water service and the intrusion in the room by the maintenance man is not something that gets fixed by one or multiple apologies. They are not excepted, keep your have a good day statement. You need it more then I do. Also the quality Inn in three rivers is an excellent establishment with caring and committed staff. It's only 15 minutes away from this joke of a hotel.
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October 2023 by Amanda Faircloth
Shirley is super nice and helpful. Breakfast is good. Don’t let the outside throw you off. Around everything in town. Accepts pets good parking areas for bigger trucks. Just a really quite hotel.
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August 2023 by Jerry Hardin
Rooms smell like mildew and showers are not the best beds are very
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July 2023 by Cathy Crane
We’ve been traveling for 8,000 miles on a tent camping and hotel stay vacation from Canada to California to Mexico. This hotel by far was the best one we have stayed in. We were able to call from the highway and Carsyn arranged for our room and gave us great directions to Best Western George West. When we got there she was so friendly and professional. With the 100 degree heat the room was ready for us and our dogs. The room was very clean and the bed was super comfortable. We did not expect to have a jacuzzi for the price we paid for the night. It was very refreshing. The wonderful pool was open until 10:00. The hot breakfast had everything you could want. Including a Texas shaped waffle. We will look for more Best Westerns to stay in for the future.Kent and Cathy CraneIndependence, Missouri
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June 2023 by Andre Ibanez
Checkout is at noon. Why is housekeeping knocking at 830? Because customer service is not a strong suit in George West Texas no matter what establishment you go to. I open the door and ask what time checkout was. Noon. Their response because we have to see which rooms are occupied. I said shouldn't the front desk give you a list of which rooms are occupied? They said they don't. Come on. Really? The workers here just can't wait to get this day over and done with. Visitors to this town is a burden to them like we're bothering them. Maybe that's why this place hasn't progressed much since I've been to Texas
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June 2023 by Colton Rigler
Stopped here for a rest from Passing through. Staff was friendly, rooms are clean for the most part. Some staining on carpets and curtains are expected. Bug free! Super decent considering the location.
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June 2023 by Jacqueline Olivares
Our first time staying here and it was great! Especially free breakfast was delicious!
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June 2023 by Kimberly Durdin
Wonderful stay! Many memories made, we will see you again.
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May 2023 by RE & CG Tanner
Hotel is dated, but staff is awesome! If there is an issue they will address promptly. Clean rooms, nice breakfast selection. Enjoyed the stay and the friendliness of staff.Nearby activities: Event we were attending was a 5 min drive.Walkability: Emenities are within walking distance.
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May 2023 by ANGELA BRADDOCK
Everytime I traveled to George West for business. This is where we would stay. Wouldn't dream of any other place. The people there are very helpful and nice and I never had any problems staying there. The rooms were very clean . I wouldn't go anywhere else. This is a great place to stay...
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May 2023 by Twitch Glitch
I actually literally help build 8 rooms at this motel. 4 rooms on bottom and 4 rooms on top. Free breakfast every morning with several choices of food. From cereal to biscuits to make your own waffles and tacos.
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March 2023 by RoadWarrior F250
Nice people decent food they were giving 3 free beers to anyone staying which was very
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December 2022 by Rachelle C
This was such a pleasant surprise! The upstairs rooms have vaulted ceilings and fans! Very lodge feeling. Beds are very firm and pillows are super comfy. Pool is beautiful. We didn't get to enjoy the breakfast since we slept late, but the area where they serve is very clean and nice. Staff is extremely sweet.
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December 2022 by james levart
Great location and parking for our truck, restaurants within walking distance, and when we got to our room my first check is always the air filters on the A/C unit...they were clean! Adding this to our list of favorites ?
