Appliance Express is a highly regarded business known for its excellent customer service and reliable appliance repair services. Customers have praised the team, particularly James and Tim, for their professionalism, friendliness, and clear communication. Many reviews highlight the quick scheduling process, with appointments arranged promptly and technicians arriving on time. The staff's expertise is evident, as they thoroughly examine appliances and provide detailed explanations of issues, ensuring customers understand the repairs needed. Clients have experienced successful same-day pickups for parts and have received helpful guidance during DIY attempts, showcasing the team's willingness to assist even over the phone. The company excels in keeping customers informed about parts orders and scheduling, making the repair process smooth and efficient. Notably, customers appreciate that repairs are often completed in a single visit, with technicians arriving prepared with necessary parts. Overall, Appliance Express stands out for its trustworthy service, knowledgeable technicians, and commitment to customer satisfaction, making it a go-to choice for appliance repairs and maintenance.
James and his team were fantastic. Not only did they get me on their schedule right away but I felt they were honest in what needed to be done. James was very friendly and easy to talk to. We need more companies like this we can trust especially when we are not experts in what needs to be done. Thank you AE!
December 2025
Amazing experience. Got a part from them, Same day pickup. Tried a DIY dishwasher part replacement. Got stuck called them . James was very detailed in explaining what needs to be done on the phone call. Followed his instructions. Dishwasher up and running!
December 2025
The technician, Tim, was knowledgeable, professional, and personable. He carefully examined the machine in various load settings, explained the problem and then fixed it.
