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September 2024 by Charles Morrison
Nothing but issues with this company from day one. They want to charge a $150 diagnostic fee everytime they come out. Even if it's for the same issue that wasn't resolved a couple months prior. They only warranty labor for 90 days which should show you how confident they are in their technicians to do the job right. Stay away from this company. They do what's best for them not the customer.
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August 2024 by debbie stella
My old washer died-it was pronounced dead by Sterling from Appliance Express. He was very patient and helpful as I asked all the questions about buying another washer; also has some helpful tips and recommendations for me.
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August 2024 by Jonathon Schetzsle
Paul Brock - I believe was his name. Excellent service and expertise. Thank y’all!
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August 2024 by Justin Womack
After the repair, you will be handed a tablet with a breakdown, labor, parts, $300. When you hit next, you will be prompted with a tip screen to add 10 or 15%.
Look, I tip my servers like everyone else, but instead of working the Starbucks model into our other industries lets instead just pay our own employees. Perhaps this money might be sourced from the "labor" section of the repair.
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August 2024 by Nicole Baratta
James K. was amazing. He found the problem when no one else could and left detailed notes so I knew exactly what was going on.
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July 2024 by Miha Vindis (The Holy Spork)
Excellent service! Leonardo also gave good overall advice for keeping everything running as long as possible... I really appreciate that as many repair contractors will just try to upsell everything.
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July 2024 by Gary Lucier
Great job..
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July 2024 by Robin Sue Contreras
FRIENDLY COMPETENT ON-TIME
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July 2024 by Victoria Engle
Technician let us know when he was one his way, arrived promptly, quickly identified the problem and fixed the issue. Would highly recommend for both performance and customer service.
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July 2024 by Glen Baker
I have been having trouble with my water dispenser and ice maker for a couple of months. I contacted Appliance Express and they sent Tyler G. to my home to make the necessary repairs. Tyler did an excellent job of fixing both issues in a timely manner. He was very knowledgeable and professional. Appliance Expresses prices are very fair and reasonable. When you have appliance issues, Appliance Express is the one to call.
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July 2024 by Justin Jaksha
Have had several great experiences with Appliance Express. Notably, Leo came out to our house on the last 2 trips and was very knowledgeable and did great work. Our go-to call when something breaks.
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July 2024 by Susan Mayo
Tyler was amazing ! He was respectful and very informative. I appreciate all his work and very friendly. Thank you Tyler for doing such a great job.
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July 2024 by Simply Jenuine
Maurice was very nice and he got the job done quickly. I was waiting a week before I left a review and I'm glad I did because 5 days after he fixed my washer it broke again. They just don't make appliances like they used to and because of that I know I'll be waiting another week and a half before he can get to me.
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June 2024 by Lou Dulien
have used them a few times for repairs. techs always show up within given window, act professionally and give options on repairs. will continue to use them for our appliance repairs in future.
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June 2024 by Ocie Lemons
Wesley was professional and did a good job.
I waited a few days for the ice maker to get a chance to work.
It seems OK but this is the second repair on the ice maker and I have very little faith in the design of this ice maker.
It's been almost a week now .
