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June 2025 by Devin Carreon
Charles is the best! He’s very informative and answered every question I had in the process for getting a new phone and internet service
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June 2025 by Lori McAfee
Charles was excellent, he answered all of my questions with patience. My apologies for the text survey. As I answered with 1 and it should’ve been a 5 on all of the questions.
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June 2025 by Holly Cobb
One lady was so helpful and sweet but watching the (I assume) manager standing around only playing “supervisor” and having random personal conversations, with a FULL store, is quite inefficient. All other stores will have every employee busy if there are that many in store. Went to a different att and was helped in 1/4 the time I spent waiting at this location.
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May 2025 by MKS
Doug is the best, He is very kind and professional. He has a good knowledge about the product.. I have switched over two of my account from T-Mobile to ATT. He has taken care of us.Manager Mike is extremely helpful. Very good associates in this location. I am lucky that am staying near by.Thank you Doug and we really appreciate for all your help. Gos bless you🙏
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May 2025 by Laura Meadows
We waited here for someone to help us for over an hour. There were at least 10 other customers waiting. We thought it would be quicker going here than waiting for customer service on the phone. We were wrong. Don't go here unless you have a couple of hours to waste. We gave up and left because we had other errands to do. The employees were polite when they took our name for the wait list.
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May 2025 by Ken Johnson
Great team.. good service.
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April 2025 by Jessica Chapman
They don’t like to do upgrades they just send you away
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April 2025 by Robert Cillo (Bobby D)
Great customer service from Doug.
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April 2025 by Nancy Granados
I had a wonderful experience with Daniel and Flor. They answered all my questions and were so polite and professional. I’m so happy I stopped by!
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April 2025 by Cat Levens
Great customer service! We got done what we needed!
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March 2025 by Ellie Depew
I had an exceptional experience at the Georgetown AT&T store. I had to visit multiple times within the same day due to a complex situation, and each time, the manager Michael and his staff were extremely helpful. The team was not only knowledgeable but also patient, understanding, and dedicated to resolving my issue. They made sure I fully understood my options and helped to find the best solution. Despite the multiple visits, they never rushed me and always greeted me with a smile. It’s rare to encounter such a high level of care and professionalism, and I’m so grateful for their outstanding service. Highly recommend this store for anyone looking for exceptional customer support!
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March 2025 by shabre mtz
Didn't seem like they wanted to help. Very unfortunate.
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February 2025 by Jessica Zak
I’ve never had a bad experience with AT&T. Everyone is very wonderful and they help me as fast as they can! 5+ stars.
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February 2025 by Joe Pondrom
Joshua is the goto guy at this store. Super knowledgeable and helpful.
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January 2025 by Crystal Gallimore
Did my early trade in on two phones and had the best sales rep! Andy got the new phones all set up and accessorized- he even put all the stuff on the phones for us!- and we were practically in and out the door in about an hour & that’s including while waiting for data transfer!!
