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November 2021 by Dara&Jana Hackett
They charged me $3 to print out one single piece of paper. And were super rude to me.
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September 2021 by Cody St. John
Truly the most unfriendly place of business. Definitely won’t be going to this location anymore.
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August 2021 by Julie Hare
This store used to be manned by helpful and pleasant employees....no more!!This evening I arrived and with a broken shoulder in a sling, struggled to open a very heavy door while juggling my package and purse under my chin.I was the only customer and discovered 2 young ladies watching my door dilemma from behind the counter...one was actually sitting on the counter. ( I realized they had also watched my struggle getting out my car too.)There was no greeting, at all. In fact they both seemed rather irritated and inconvenienced to even be there.While I was taking care if my postal business, I didnt notice until she was almost to the counter, an elderly woman struggling and dragging a large cumbersome package to the counter as the other employee watched impatiently. This woman received no greeting eitherI am appalled at the apathetic attitude of these two young women.What a couple of lazy employees! Do better UPS!
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June 2021 by JoAnne Randall
Fast efficient service very friendly an helpful
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December 2020 by antonius vanboekhout
Shipped something to Amsterdam, a month ago. Still not there. Paid 98 dollars. At this store, and when I called for the status, they told me to call the Post Office. I asked why I would drop a package off there again, and why they receive money. All I got was a smart answer. They weren’t even friendly when I got there, but I didn’t care, as the main purpose is to get my package there in a reasonable time. That did not happen, and now they tell you it is your problem. Not for me again. Rude cheats.
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December 2020 by Kate Steinly
This store is super friendly. I come in often shipping personal boxes and the recipients always get the boxes as promised on the delivery date. The customer service is fantastic! Thanks
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December 2020 by A S
What wonderful and nice people in this store. Always helpful in taking care of my personal shipments and my Amazon returns.
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November 2020 by Lindsay Askew
I visited this UPS Store on Williams drive today. I had a fantastic experience. I needed several documents notarized, copied, and sent overnight. Everyone was very helpful and kind. Will absolutely go back!
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November 2020 by Mike Cully
Liars.Charged over $230 for overnight shipping. Did not honor their "guarantee". Absolute liars and unethical.The owner took the time to respond, but in the end, it's our word against his. I will say thay nowhere on the website or anywhere else does it say anything other than "guaranteed." Please see photo. Why would we pay an exorbitant amount for overnighting something when they have no obligation apparently to deliver when they say they would?Rather than own this screw up, they choose to explain it away, which is further wrong. My review stands. I hope they learn from this.
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November 2020 by Renata Ott
I have been using this store almost weekly for over a year now and never had a problem. The staff is always friendly and goes out of their way to assist me if I need any assistance. Their job dealing with all the negative and rude people is hard, especially during this time. Please Be nice to them, and if occasionally one of them has a bad day be especially nice. You do not know what any of them is going through.
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September 2016 by KC Jones
I had an amazing experience adopting a snake from Austin Reptile Services! As a first time owner, I had a lot of questions in my quest to make sure I had absolutely everything I needed to properly care for my ball python. Tim was there to answer them all with the patience of a saint.
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March 2014 by Jason Teitelman
Tim came to my son's 6th birthday party and did a fantastic job. He arrived on time and had everything ready to go in no time at all. The show was fun for the kids and the adults and we learned a lot too. My son loved it; said it was the best party ever. One of the kids said after the show, and I quote, "Thanks. That was fun and encouraging." Thanks Tim for a memorable time.
