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July 2025 by Ian Kandefer
Clear communication, very helpful!
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December 2024 by Lady Dre
I came in on my lunch break with only an hour to set up an account.
Mr John Stryker was so fast and efficient he got me in and out before my lunch was over. I was thoroughly impressed. He is the one to handle business. Will definitely recommend him.
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February 2024 by Marty Crowder
1st day with bank "in person," and Elizabeth is treating me great. No clue what the future holds, but love the high rate APR on my "High Yield Savings account, and really appreciate the customer service...Oh yea, and unlike RBFCU, you can actually call the branch directly and talk to someone. If things change, I'll definitely post, but for now, I'm extremely happy. Thanx for reading, God luck, and God bless ya, Marty
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September 2023 by Daniel I
This bank is excellent, I strongly recommend this branch!!!
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August 2023 by Tristan F
Complete disaster. PNC as a whole is pretty bad but this branch takes the cake. I was asked five different security questions in the conversation because their information didn’t match mine. Seriously - I showed you my ID, I had my card, I knew all the information. Instead of apologizing you acted like I should accept this treatment. No worries - I’ll take my business elsewhere.
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September 2022 by T F
Complete disaster. PNC as a whole is pretty bad but this branch takes the cake. I was asked five different security questions in the conversation because their information didn’t match mine. Seriously - I showed you my ID, I had my card, I knew all the information. Instead of apologizing you acted like I should accept this treatment. No worries - I’ll take my business elsewhere.
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August 2022 by Tina Ramirez
Most horrible customer service ever! Stay away from this branch!
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June 2022 by Tony
Tried to use the ATM Saturday morning and the ATM kept my Debit Card nor did I get the cash i needed out. I called the bank this morning and they stated ATM destroyed my card so I will just need to order me a new one from my bank. SMDH..
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May 2022 by Dena C.
PNC is the worst bank I have ever done business with. Loved the employee, and BBVA Compass, when PNC took over messed all my accounts up. I had 4 accounts with BBVA. PNC has locked me out of my account numerous times. On phone with CS for multiple days and multiple hours still have not been able to get on my account. On phone today for over an hour and still not able. On Tuesday I was on my account then I went to get back on when I finally got someone to help me get my mortgage payment paid and it locked me out. Now it is asking for a pin number which I have never seen of set up in order to get back on my account now I have to wait on it to come in the mail before I can get my account set back up to sign in. NO ONE COULD HELP ME GET ON MY ACCOUNT April 24 thru May 7 trying to pay mortgage this bank does not care about the customer. Not being able to access my accounts and pay bills for over 2 weeks is not a bank I wish to continue to do business with. I am working very diligently to get out of this bank.
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March 2022 by Mario Vargas
The only bad experience I had in 8 years with PNC bank… from Manager to personal bankers.
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February 2022 by Tony Levario
Tried to use the ATM Saturday morning and the ATM kept my Debit Card nor did I get the cash i needed out. I called the bank this morning and they stated ATM destroyed my card so I will just need to order me a new one from my bank. SMDH..
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February 2022 by Erick Mora
Supposedly Friday they're open until 6:00pm, that's not true. I was there before that time and door was closed with people inside, literally ignoring me.
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February 2022 by stephanie williams
horrible customer service.
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October 2021 by William Stoinoff
I had a appointment 10-20-21 at 12pm. My appointment was confirmed 10-19-21 phone. I arrived at 11:45 set lobby. Banker can out of office an approached me an said he was booked twice & he had to take the other appointment and I would have to reschedule. He said the Teller who booked my appointment were try and help, she didn’t have any idea what she was trying to do. Alex the Banker offered no apology. He had lost me as a customer at Spring St
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October 2021 by Maude A.
The transfer to PNC isn't great for them. Don't go if you have questions. They will give you wrong information. On top of that you need an appointment just to get ANYTHING done. They were rude, not informed about PNC and insulting to customers who didn't have an "appointment ". I won't go back to that branch
