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February 2024 by Steve Furber
Thoroughly enjoyed our stay. Michael at the front desk was very nice and professional (despite his injured arm). Room was spotless and roomy. Breakfast had good choices. (Gravy should be slightly thicker.) Close to Georgetown Square. Whenever we are in Georgetown we will definitely stay here!Rooms: Roomy and clean.Nearby activities: Close to square which has lots of shops and restaurants
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January 2024 by Roland Strasser
Breakfast is OK.You can not open the widows. So no fresh air. If you not leaving the room, the air gets really bad.
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January 2024 by Boyd van der Laan
Me and my workmate stayed here December 15, 2023. Everything was great. While staying there I was eating chips with Queso. I dropped some Queso on the sheets. We checked out the next morning. We ended up needing a hotel room the next night as well. We went back to Best Western. We checked into the same hotel room. After we got in and got comfortable, I noticed the stains from the Queso was still on the sheets in the same bed and the same place. That is pretty disgusting!!!Rooms: The sheets were never changed after we checked out and then checked back in the next day.
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January 2024 by Jason
Hotel is a little older but very clean and quiet. Extremely friendly staff. Erica was more than helpful upon checkout. Would stay here
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December 2023 by Ann Marie Smith
William who checked us in was very helpful and friendly!! Beautiful room and very clean.
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November 2023 by Shajaunna Jordan
Great Experience. Things could be updated but most important things were clean! Great Service from the manager on duty, the television didn’t work. She went above and beyond the call to move me to a suite for the inconvenience! The breakfast was hot and fresh! I will definitely visit again! Thank you!
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October 2023 by Pam Foster
The hotel was very average and overpriced. My room was clean and comfortable. My daughters room had to be changed because the AC was not working well. The hotel did move them to another room which was an upgrade, but they charged them more for the room. They had to call to get the original price per night, and I need to check back with them to see if the hotel reimbursed them. In addition, the breakfast area was small and overcrowded, lacking really good food choices. The gravy ran out, so I waited for more. Once the gravy was replenished, it was the consistency of water. My daughter and her husband said the waffles tasted sour.
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October 2023 by Adriana Cadena
Super noisy. Someone kept slamming the door all night. My pet fee was not refunded even though the front desk said they were going to remove it. Room was very clean and comfortable.
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September 2023 by Dexter Gasery
Kristin was pleasant the entire stay. She answered every question and was able to help us with accommodations for our toddler. The breakfast has been good thus far.
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August 2023 by Lorri R.
We really enjoyed our stay. The hotel is tucked away on a quite street, and still close enough to the attractions downtown. The staff was very friendly and professional. The room was clean and comfortable. We would definitely revisit this hotel.
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August 2023 by Ryan T.
Had my entire wallet stolen from out of my room by cleaning service and they denied it. If I could give less stars I would. I don't recommend here.
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July 2023 by Michael Sellers
Not sure what hotel is pictured it is not the one I stayed at. All of the staff I encountered were very friendly. The room was clean and we'll set up. The bed was very comfortable and the pillows were great! The shower was nice and had plenty of pressure and hot water. I will certainly stay here again, if needed, when I visit Georgetown.
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July 2023 by Cindy Spencer
Dog friendly! Clean. Quiet. Easy checkin, right off the highway. Has a little breakfast nook to eat at.
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July 2023 by Tina Doan
When we first walked in you see a sign Pool closed for repair. The day before when we called them directly, they did not say anything about it. Really !! The Sweet was small, the tv's in our rooms did not work properly. In the morning when we went down for breckfast, the tv was not on. I went over to the front desk about it. I was told they did not know were the control was. We were there 4 days. Nobody looked for the control. Really !! I hope you can speak spanish, the employees only speak spanish...
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July 2023 by 3 Qootkids
Several things we didn’t like. Hotel felt dark and dated. Pool is unavailable to use and that info was not on the site when booking. They offered the solution of using a neighboring hotel pool. Elevator felt like it could stop working at any minute. Lights were flickering as it would show what floor you are going to. There was scotch tape around a light within the elevator and the door at one point would not close all the way. We decided to use the stairs instead. Lighting in our room was very dark and it felt really warm in there unless we put the thermostat at 67 the entire time. Hotel needs a lot of updating! This is NOT a hotel I would take my family to again in the future unless a lot of things change. Only positive things: location is great, comfortable beds, and the staff was very nice!Nearby activities: Blue hole park is very close so are a lot of other fun activities and places to visit and see.Food & drinks: Lots of restaurants nearby
