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January 2024 by Bianca R.
Karly Davis is a great representative at Chase Bank. She was very helpful and definitely knew what she was doing. I'd recommend working with her regardless if it is credit opportunities or just sorting your financial problems!
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February 2023 by Jason W.
I was waiting in the lobby as another guest came in and was asked if she had an appointment, to which replied no. As a banker freed up she approached me and asked what I needed. Then she stated her 12:30 appointment was here and took the lady who had stated she did not have an appointment right in. So far 20 minutes had elapsed and still no service. Absolutely atrocious and dishonest service is not what I expect from Chase. However it is exactly what I received at the Georgetown location.
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November 2022 by Amy G.
The location of this ATM is trash - you have to wait in the outrageously long line at Chik Fil A next door -- then when you pull up this machine at least 75% of the time is useless. It's insane!!
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July 2022 by Joshua I.
All 8 times I've been there it's always a extremely long wait. Short on tellers, short on bankers, always short! They definitely need new management at that location!
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August 2021 by Google user
Pretty awful experience and a huge waste of time. I'm in the process of changing from my maiden to married name, and had a check to deposit with my married name on it. I brought my new social security card, assuming they would need it to change my name on the account. The bank tellers sighed and rolled their eyes, telling me to go talk to the greeter who would would set me up with a banker. So I wait over 20 minutes to see a banker only to have the same greeter tell me I need several other forms of identification. Wonderful, couldn't have told me that before I waited?
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June 2021 by Sarah Woodbyrne
Pretty awful experience and a huge waste of time. I'm in the process of changing from my maiden to married name, and had a check to deposit with my married name on it. I brought my new social security card, assuming they would need it to change my name on the account. The bank tellers sighed and rolled their eyes, telling me to go talk to the greeter who would would set me up with a banker. So I wait over 20 minutes to see a banker only to have the same greeter tell me I need several other forms of identification. Wonderful, couldn't have told me that before I waited?
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February 2019 by Robert Parmelee
An excellent branch bank. Good,, fast and friendly.
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March 2016 by Kelly rutland
Sat at this chase bank for 45mins only one there and three people just starred at me and told me to sign in at the lobby