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November 2023 by Mark C.
Came around 10am, there was a short wait but nothing unreasonable. Checked in on computer screen and took a seat. They called me in about 20Minutes later and the blood tech was professional and hit the vein in the first try. I will definitely come back here for any future blood work!
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November 2023 by Miriam Moorman
OK but not friendly or caring. I was first in line today after their lunch break. Instead of helping people in the order they arrived, one of techs checked everyone else in first while the slower one checked me in. The lab tech in the back then helped the two people behind me while I had to wait. Rude and disrespectful.
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October 2023 by DawnO Designs
We were in line before they were open. It was more than 15 minutes before they showed up to open. Then we still have to wait.
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September 2023 by Jessica Deweerdt
This place is poorly run. Today, 9/14, 1 lab tech at 7am and 1 front desk associate. 18+ people in the waiting room. Currently 9am and people have still yet to be seen, myself included. No communication at all to anyone in the waiting room. Giving 2 stars only because you can hear they are super nice if/when you are actually able to be called back.This is my 8th time here in the last 14-18 months. It has never been good, but this is by far the worst.Will be driving further to get better service.
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September 2023 by Craig Wright
Fast, easy check-in, and great, friendly staff. It's much better than the CPL on Williams Drive in Georgetown, Texas.
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September 2023 by Sandra Hugo
In and out fairly quickly. The lady that took my blood was great. Would use them again!
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August 2023 by Scott H.
Been to this lab about a dozen times and have had it. No more. The office people are so rude with everyone. Today my wife went and they were rude to a wheelchair-bound man and his wife. Unbelievable. And the wait times are insane. Do yourself a favor and go somewhere else.
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July 2023 by Andrew Prather
This is a very convenient location with lots of parking. Located on the first floor of a medical office building. The location is very clean and well set up. The friendly staff were very helpful with questions. If you are in the Georgetown or north Round Rock area this may be a location to keep in mind.
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June 2023 by Sarah Galassini (Sarah Galassini)
Anna was amazing! She helped me at the front desk, then took my blood for me. She made sure she got it right so I didn't have to get stuck multiple times. Quick and easy, and she was great to talk to.
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May 2023 by Madie Leon Riley
Super positive experience with the entire staff. Really clean, professional, and super fast, especially for the amount of people who were in the queue. This location will definitely be my go-to for when I need labs done.
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May 2023 by Edward Nunez
Make patients feel stupid for not knowing the paperwork needed to get blood work done. Horrible customer service
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May 2023 by Shannon Landry
There were only three patients waiting and the wait was longer than it should’ve been. At other locations, I was in and out.
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April 2023 by Diana Tinajero
Walked in without an appointment and I was there 15-18 minutes.Based on previous reviews, I knew I had to sign in first.I had a pleasant experience from the time I provided proof of insurance and ID to the actual blood draw.Anna was very kind and caring. She kept on checking on me as I was quiet the whole time. She is a skillful and knowledgeable phlebotomist. She chose the best vein to draw blood from for me. The vein in the middle tends to bruise less. In my case it was not visible but she found it.
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March 2023 by Di Ti
Walked in without an appointment and I was there 15-18 minutes.Based on previous reviews, I knew I had to sign in first.I had a pleasant experience from the time I provided proof of insurance and ID to the actual blood draw.Anna was very kind and caring. She kept on checking on me as I was quiet the whole time. She is a skillful and knowledgeable phlebotomist. She chose the best vein to draw blood from for me. The vein in the middle tends to bruise less. In my case it was not visible but she found it.
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February 2023 by Laura Leigh
I've gone to this lab probably over 100 times. I just called and a lady named Ana was VERY rude to me. I'm not sure why. Maybe she's having a bad day. But maybe yall should retrain your employees. Alot of your customers are very sick and it really doesn't feel good to have somebody be so ugly to you for no apparent reason. I will go to a different lab now. I don't need this.
