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October 2023 by Kris M
Stopped by here one afternoon as I had recently moved to Georgetown and it seemed to be the only boutique furniture shop in my area. When I walked in, there were a few people milling around. The front employee greeted those who came and left. She did not acknowledge me; I smiled and she looked away. I explored the overpriced items and noticed that she was asking the other 3-4 people in the store if they needed help but walked by me each time.Eventually, I asked why she had not offered me assistance. She said she had been busy and looked annoyed. When I pointed out that she had repeatedly greeted and offered to help the same customers, she coldly asked what I needed now. I asked for the manager and explained my concern to her. Though I had not brought up my race, she explained that her employee did not ignore me based on color because she has "that" pointing at my skin, "in her". There was no explanation or apology offered, just disbelief.Needless to say, I would not recommend this unwelcoming establishment, even if I was not now aware of the many other reasonably priced furniture stores with pleasant and friendly staff nearby.
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October 2022 by April Myers
I loved this store! So very pretty and ready for Christmas! The workers are ALL so sweet and kind! Did I say I love this store?!
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October 2022 by Janice Cozzo
Amazing place. I come here once or twice a year from California and this is always a must stop. Staff very helpful, beautiful merchandise. Christmas is all on display and stunning!
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October 2022 by Marion Bennett
All things beautiful...seasonal changes are a must see and buy. Sales are great also.
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August 2022 by Scott E.
They do not want your business, your presence is an annoyance. We specifically went to the square for this store, it just happened to be during the monthly street fair. No one at Diva would give us the time of day. When we asked about a project they finally showed interest and scheduled a paid in home appointment once they heard our budget. In home appointment went well, we received a quote and visited the store again 2 weeks later. We just dropped in to look at additional fabric choices and get a better understanding on how the Hunter Douglas motorized shades worked. Again we were ignored by everyone in the store. While looking at the Hunter Douglas blinds some self empowered guy, walked up to us, said the remotes for the blinds shouldn't be out, took them out of our hands and took them to the 2nd floor!? My wife and I just stared at each other before asking, did that really just happen? We went back the next weekend, talked to the one of the people who visited our house, asked our questions, but she couldn't find the remotes that Chad took from us the week before. We got the message. There is good customer service, no customer service and bad customer service. They actively treated us in a way that pushed us to find someone else to do business with.
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December 2021 by Mary Scarpati
The rudest people I’ve ever come in contact with. My mom and I were shopping in their store. They were showing another costumer some of their design work and sharing their services. This was taking place at the checkout counter in the center of the store not a private area. My mom was interested in hiring them and inquired if they traveled. They acted like her asking a question was so rude and embarrassing they even apologized to the other customer and made a rude comment about my mom. I’m still so taken back by there behavior and customer service. They lost a customer and I’ll tell all my friends moving into the area not to bother with such a nasty group.
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June 2021 by Karen Cardoso
Beautiful place, friendly staff.
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February 2021 by April S.
Upscale home decorating experience located on the historic Georgetown Square. You will be awed by all the unique and original decor, silk flowers, rugs, dining/living room furniture and more. Beautifully scented candles, lotions and more await you at this two story treasure trove.
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June 2020 by Marian Banker
Great customer service. Jeanine worked with me to accomplish exactly what I wanted even though we were not initially on the same page. I'll be back.
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June 2020 by Monica M.
I was in high hopes Jamie at Diva would be able to help me with my decorating project but the two times she came to my house, she arrived 30-minutes early (9:30 instead of 10 am). Once, I was just getting out of the shower when she arrived with the painter. Instead of offering to wait in her car, she invited herself in with the painter to look around while I got dressed! It was awkward, so I agreed, but by the time I was dressed, 7-10-minutes later, the painter had gone! So I didn't get to be a part of that discussion. When I finally got the quote several weeks later, it was for $9,400 - for a 1650 SF house!! I knew that was ridiculously high, so I decided to get a 2nd quote which was $3800! (FYI- Painters normally charge $15-20/sf.)Also, I found Jamie's communication style a little too direct and opinionated when recommending what family heirlooms and pieces I should get rid of, especially before establishing the look I wanted. I just never felt the connection or inspiration I had hoped to have with Jamie. Instead, I went to Bassett where there are great design consultants at no charge and custom furniture with great sales!
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May 2020 by Robin B.
This review is for the fantastic interior design consultation provided by Jamie Lawlis. For a nominal fee, Jamie came to our home and assessed our design needs, gained better understanding of our family's lifestyle, saw the colors throughout our home, the lighting, etc. She took pictures and measurements. While at our home, she asked if she could move one of our couches a slight bit. Wow! The change that move alone made was remarkable. Shortly thereafter, I went to the studio and met with Jamie. She shared with me her recommendations. She allowed me to take several fabric samples home to see them in different lighting. Jamie is fantastic at what she does, friendly, and very easy to work with. I highly recommend Diva for their interior design services and more specifically Jamie Lawlis.
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May 2020 by Pamela Dunfee Anderson
Beautiful decor and design ideas for our home!
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January 2020 by Teresa Franz
They have beautiful items, but the place is very expensive. I love looking, but I dont want to spend $200 on a small Christmas centerpiece. I di go in here when I visit the square, but have only ever bought Christmas ornaments on sale.
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January 2020 by BDW
If you haven't been in this store, check it out. Great items on the main floor, although check out upstairs for greenery, and sale, plus clearance items!
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October 2019 by Christine Cardullo
Visiting Georgetown from Pleasanton, CA. Went into this beautiful store. Loved their Christmas decorations. Lovely people working there. They were Friendly, courteous and gracious. Wish there were more stores like this.
