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November 2018 by Jen Hasseler
Doug and Natalie are amazing. When I use them, I know everything is in good hands. Doug provides great, proactive communication, is always thinking a few steps ahead, shares frequent updates, and in come cases has closed earlier than we expected. Thanks for the great service!
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November 2016 by Jessica Runnels
Doug was amazing! He was reliable, knowledgeable, and beyond helpful. He simplified the process and put everything into terms that my husband and I could easily understand. If you're looking for a high caliber lender I sincerely recommend using Doug!
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November 2016 by Gilbert Gonzalez
As a realtor, I have worked with Doug on many transactions and will continue to do so because of the dedicated work he provides his clients. Throughout the process he is very informative, keeping everyone updated, meets important timelines, and set clear expectations all while exuding a friendly and professional attitude.
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November 2016 by Jeremy Bartlett
Since meeting Doug, he has always been my go-to guy for anything related to home financing. I refer 100% of my home buying clients to him. I even used him recently to refinance my personal home. So I've personally experienced the expert advice, service and can-do attitude that he also provides my clients. If you are in need of a loan, look no further!
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November 2016 by Angie G
Doug assisted us in purchasing our first investment property and was very attentive during the whole process. He was always available to answer all my questions in a timely matter and explained everything very well. We would definitely recommend him to anyone looking to start a loan process!
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November 2016 by Jan Šíba
I can only recommend Doug’s service. Very professional, understanding and most importantly fast. We won our house not because we made the best offer, but because we were able to close far before everybody else. Outstanding service deserves outstanding recommendation!
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November 2015 by Chris Porter
Doug Smithe, our loan officer through a recent home purchase, impressed my Wife and I so much We had to follow up with a great review. Katie and I are both small business owners and our lives revolve around customer service. That being said, We tend to chose our professional relationships through referrals or good customer service reputations. Doug has a great name in the Austin area, and He seemed like the perfect fit for us. We went ahead and started working with Doug immediately. He had us in his office very quickly to get all of our info and numbers. After the first meeting, He already had a plan with projected loan amount/ payment/ APR/ ect.. He did instruct us to do a few minor changes to our existing accounts also. Now look, I understand things change through the loan process, and I have heard horror stories about loan officers too. The most impressive part of this whole deal is that virtually nothing changed from beginning to end numbers wise. What He told Us to expect is what actually happened!! This just amazed us that He had such a grasp on His system. The second part that was equally impressive to Us was the closing. His closing date was met and all paperwork was accurate, which We heard was a normal issue. I can't say enough wonderful things about Doug Smithe. He knows his job and system to a T. He is absolutely one of the most professional individuals we have ever worked with. Doug's character is beyond reproach, and I'd recommend him to anyone (which we will do!).Thanks Doug, Chris & Katie Porter Austin, TX
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November 2015 by Kyle Meers
What can you say about Doug other than that he is honest, hardworking and from knowing him a great family man! He is a straight shooter, asks great questions and you would be crazy not to work with him!
