-
January 2024 by Cole Edwards
Great selection plus super close to my house ?. A super awesome older lady works there and she is fantastic and knowledgeable about the products.
-
December 2023 by Asa O
BUYER BEWARE #THEFTI'm truly disappointed by my recent experience at a vape shop. Last night, I purchased a $53 disposable vape, only to find that it had no juice in it when I opened it at home. I understand that manufacturing errors can occur, so I went back this morning to exchange it and buy two more for my friend. However, I was shocked when the staff refused to refund or exchange the product, insisting that I had to go through the manufacturer for a refund. The owner's response was even more disheartening, as they were rude and dismissive, showing no regard for customer service or ethical business practices.I feel like I've been unfairly treated and essentially robbed of $54. I cannot in good conscience recommend this establishment to others, as there seems to be a lack of accountability and ethics within the business. I intend to share my experience on various platforms to warn others about this unacceptable level of customer service.
-
October 2023 by Shannon West
Great selection, great prices, nice vibes. Staff was friendly and welcoming! Selection is smallish, but good quality. New favorite!
-
May 2023 by Ryan Vann
I’ve been there twice and both times the staff has happily helped me with what I was looking for.
-
May 2023 by Mary howell
Drip city has friendly workers an good process
-
May 2023 by Allison S.
Service was quick. Store was empty. Staff was friendly and knowledgeable. Prices are standard. Nothing special, but this shop works in a pinch if you're in the area.
-
March 2023 by Nozferatu
The guy working is awesome and knowledgeable. I stopped in and got something new based off his recommendation, and it was as amazing as he said it was. Cool spot.
-
January 2023 by Monica Shaw
Best place I've been to in George Town an the owners are so respectful
-
November 2022 by Greg
I really wanted to like this place! It’s over priced, staff is clueless and 3 out of 3 times the disposable vapes I bought literally stopped working after 1-2 days. It’s the only smoke shop in the area so I’m hoping they will get the kinks worked out soon. I will continue to support a little longer in hopes the products, pricing and service improve.UPDATE:Management reached out and addressed my complaint. I appreciate the prompt response and providing a solution.
-
November 2022 by S. Goff
Great merch, reasonable prices! Isaiah and Angela are both so friendly, they were a joy to interact with. Thank you so much for calling us Brenda!
-
September 2022 by Ericka S.
Don't buy any Delta 8 or CBD products here, out of all the smoke shops I've been to in Austin for the past 4 years, all the disposable Deltas I tried from this place were the lowest quality ever. I never even heard of a Delta overflow its liquid up and out from its device, but somehow it happened to the ones I bought from here, especially a few hours after I bought the Affinity brand one. I genuinely only inhaled 3 smooth hits from the new device so I assumed it was okay when I first bought it and tested it in my car before driving away. Then later, after pressing the heat button or when trying to inhale it, I could feel the actual liquid burning my mouth and tongue and the sticky liquid was all over my lips and teeth...Then I went back (since it was less than 24 hours) to ask the staff if they could exchange it since it literally emptied itself out, but they said they couldn't do anything about it since it was all empty...and they assumed I finished it in less than a day....they didn't seem to believe me.. they didn't even let me explain myself.. especially the girl working (Hispanic complected curly hair) was all defensive and like "I didn't sell it to you"... like girl you're no help.. she was more defensive and condescending than actually helpful, and the guy with glasses literally had no idea what he was doing...when I literally showed them how sticky and gross the device was...and their "help" was suggested I just buy a new one and give me a 10% discount for it .....so I suggested if I could to try their gummies, before officially being done with them, and they gave me a 0.75 cents discount for them (Normal Price 20$) for the "courtesy" of what happened with the disposable.When I genuinely only got 3 hits from a new device here, before it became faulty and overflowed all the sticky liquid out. SMH. Go somewhere else for CBD or Delta because it's definitely not the "quality" as they claim to be.FYI gummies aren't as good as the smoke shops in East Austin so don't bother spending your money here. So definitely 1 Star for poor service, poor quality, and crappy policies that make locals like me drive farther to a better Smoke Shop around ATX
-
July 2022 by Jaime R.
Found Drip City on my way to San Antonio. Really clean store with super friendly staff. I'll definitely be back!
-
February 2022 by Cookie S.
I always feel welcomed and comfortable shopping here. Everyone is very helpful and Nick is very knowledgeable about the products.
-
October 2021 by Cork G.
Absolutely the worst. The employees I encountered were terrible. Had zero interest in actually doing their job.
-
April 2021 by Killa Z.
I sure wish there was an option for negative stars because this place would be receiving them. They want to charge $7.50 for a single coil. Dirty business forsure.
