Factory Mattress is a large, locally-owned mattress store with 21 locations serving Austin and San Antonio. It offers a wide selection of premium mattresses, beds, and sleep accessories from brands like Tempur-Pedic, Sealy, Serta, Stearns & Foster, Kingsdown, and Milton Sleep. Customers enjoy a 366 Night Sleep Guarantee, next day setup and removal, and world-class service. Staff members such as Marc and Manny are highly praised for their knowledge, friendliness, and dedication. Customers appreciate the clean, neat store environment and the attentive, helpful service that makes mattress shopping easy and enjoyable. Many reviewers highlight the staff’s ability to listen to individual needs and guide customers to the right mattress, making the experience comfortable even for those with specific concerns like hip pain. Overall, Factory Mattress is known for its excellent customer service, wide product selection, and commitment to helping customers find the perfect sleep solution.
Marc is awesome. He didn't pressure me to make an immediate purchase and he showed me what was in my budget specific for my style of sleeping.
June 2024
Great service. Manny Palmeiro was very helpful and knowledgable without being pushy. Excellent experience.
June 2024
Marc D. Trivane was a wonderful help to me. He articulated well my options and gave me great options to choose from. I totally recommend factory mattress especially if Marc is helping you!
