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February 2024 by Angela Harvick
I've been a long-standing customer here. I hope that when Mr. Carnell retires he'll train his replacement to give the awesome service that he does.
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September 2023 by Edgar Garner
Very accommodating service for my wife's hearing aid needs. Very nice owner very knowledgeable. We recommend his service.
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April 2023 by Tim O'Quinn
Unlike others, horrible experience. Was like trying to buy a used car. We knew what we wanted already but he was trying to sell us something else. My wife was already overwhelmed and this ended up making her cry.
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April 2023 by Dietrich and Brenda Trenner
The best place for knowledgeable hearing aid assistance .Jim knows what he is doing.Friendly, caring.Definitely will go to him for our hearing concerns.
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March 2023 by Doris Marshall
Friendly and knowledgeable
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March 2022 by Sherry Glover
Had trouble with hearing aid I'd bought here 1 1/2 ago. Turned out I'd bought a whole pack of dead batteries. He gave 3 packs of good batteries and a cleaning tool and several foam ear piece replacements for free and no charge for appt.
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March 2020 by jeff brown
James is great and knowledgeable. I came to him for second opinion and he help me overcome a bad experience from a previous person. Would keep coming back here for any issues.
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March 2020 by Jim Cooper
Fantastic service on repairing my 7 year old hearing aid. Not a fancy place but who cares.
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March 2020 by Patricia Shuffield
Very helpful. Highly recommend.
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March 2020 by John Foliot
James is a friendly pro, who is very focused on customer service and satisfaction. Support local business, you will be pleased and satisfied.
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March 2019 by Donna Cummings
I was so disappointed with being miss quoted a price at another hearing aid store in Georgetown and then found this place and was very happy. James was amazing and I ended up paying so much less than every where else had quoted me.James got me my hearing aids immediately which was important because I was starting a new job. He always gets me acurate answers for all my questions. He makes sure to check on me to ensure that I am doing well with my hearing aids. Sooooo happy with James and Georgetown Hearing Aid Center!
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March 2019 by Phillip Templain
Pleasant atmosphere
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March 2018 by Peter Takemoto
I had my first hearing test by an audiologist in October 2011. She encouraged me to consider hearing aids but I procrastinated. Almost 3 years later I had another audiology test in June of 2014. A month later I went to Costco and they tested me again and sold me a pair of Resound hearing aids for $1800 with a 90-day free trial period. I returned them a month later for a refund. They were totally unsatisfactory. Fast forward to April 2017and I had another hearing test by an audiologist and my results showed a further diminishment in my hearing. Six months later in September 2017 I went to New Sound Hearing Center in Georgetown and they tested me a quote me pairs hearing aids in the price range of $3,000 to $5,000. I wasn't prepared to pay that much even with a free trial period. Finally in late January 2018 I went to see James Cearnal at Georgetown Hearing Aid Center and after looking at my four previous audiology tests, he recommended a pair of Sieman's Cellion hearing aids for around $2,000. I purchased them on a 30-free trail period and after several follow-up visits and adjustments decided to return them for a refund, which Jim processed without any hassle. However he suggested I try another hearing aid by Hansaton and fitted me with just one hearing aid for a trial period. If they work out he offered me to order a pair of these hearing aids for around $2,000. I'm still in the trial period but so far so good. I like the one hearing aid I'm testing better than any of the previous hearing aids I tried. And communication with Jim is very easy, he listens and answers my questions. If I end up purchasing a pair of these hearing aids Jim will service these hearing aids and make hearing adjustments as necessary. A bonus is that his office is about a mile from my home and I can drive to his office through traffic in under 5 minutes. I like the fact that he runs an independent Hearing Aid Center and is not part of a regional or national hearing aid chain of retailers. And he puts everything in writing and signs it. Accordingly I'm happy to write this review and give him a five star rating. P.S. He doesn't know I'm doing this and will only find out if he checks his reviews.
