James Avery Artisan Jewelry is a popular jewelry store known for its beautiful pieces inspired by love, family, friendship, and faith. All jewelry, including charms, rings, necklaces, bracelets, and earrings, is designed and made in Texas Hill Country, near where the company was founded in 1954. Customers appreciate the friendly and helpful staff, who make each visit enjoyable and special. Many reviews highlight the excellent service, with staff assisting in choosing jewelry, explaining how to set charms, and providing repairs when needed. Customers also mention the beautiful packaging and positive shopping experiences, often describing the staff as kind, respectful, and attentive—sometimes even going above and beyond. The store offers the added benefit of free charm installation for new charms, which customers find helpful and convenient. Repeat visits are common, with customers returning to buy more charms or jewelry and feeling welcomed each time. The store’s welcoming atmosphere and quality service make it a favorite for those looking to find meaningful jewelry that can be personalized and treasured. Overall, James Avery Artisan Jewelry is praised for its craftsmanship, friendly staff, and ability to make customers feel special through their jewelry and service.
Great jewelry store. Have been going there for a very long time and customer service has usually been exceptional. They have an amazing selection of items and are known for their craftsmanship. Ice the years I owned a couple of pieces that needed attention, but they have been addressed immediately and resolved to my... read full comment
March 2025
Love all of their their jewelry. I have so much from them, just started wearing earrings again, so many of them are from James Avery. Just wish they would send me the coupons.
January 2025
Received a ring for Christmas. Needed to be a bit larger, no issues. Walked out with the perfect fit.