-
February 2024 by Zach G
Wrongfully accused me of theft of service and threatened to call the police on me, so hooray for pointless drama over a simple oil change ?
-
February 2024 by Christina Perry
The filter would not fit and Ella's(?) The manger went and bought one that would fit my truck. He was very kind and even with the problem he was fast and efficient. Thanks guys!!!
-
February 2024 by Scott Kujak
Elias is the general manager and is top notch. Went above and beyond for my service and was a joy to be around.
-
January 2024 by Gary G.
When in at 9:00am. There were 2 cars in the bays but no one else in line. The service rep said I'd be next in 5 minutes. It took an additional 30 minutes to get on the rack. Then it took another 30 minutes to change the oil! ( should have taken 15 minutes). Then the rep said they were out of oil change replacement stickers but did set the oil change light on the car to remind me for the next change. I'm not impressed with the service and the employees that seemed to need constant supervision. It doesn't give me much confidence in their work. I think I'll look for a different shop next time.
-
December 2023 by Summer A.
I recently had the pleasure of experiencing exceptional service at Jiffy Lube. Every employee demonstrated unparalleled professionalism, providing quick and efficient service without compromising quality. Their friendly demeanor made the entire process enjoyable, creating a positive and customer-focused atmosphere. I highly commend the entire team for their outstanding commitment to excellence.
-
December 2023 by Casidy Creed
Workers took care of me today doing an oil change, changing my wipers, rotating my tires, and airing up my tires! They found me a coupon for a discount and made sure I was safe in my vehicle before leaving!
-
December 2023 by Maria Vazquez
Great service fast and efficient . I would recommend this location they care about your oil service . Plus they do state inspections.
-
November 2023 by Butch Novak Realtor
Rude and no posted or set prices! I pulled in at 4 PM when completely empty. I pulled in as requested and asked for cost of full synthetic oil. Gentleman said "I don't know"I asked you have to have a set price for services...He stated "nope"Can I get a price? "You will soon"That didn't make me happy.He then proceeded to stick his hand inside truck and tried to mess with my settings on my steering wheel.Realize I am in Drive with motor running...I slapped his hand out of the way and asked what he was doing putting his hand on my steering wheel and messing with my pre sets??He states " I'm checking miles and setting your oil light."I again asked for a price and was told he would tell me later.Not good for me.I was then told to leave.I did pull out of the bay for safety and asked if there was a manager and why I could not get a set price for service..I was told " you just slapped the managers hand and I don't have to tell you the price."I work exactly 15 feet from this Jiffy Lube and i will not be revisiting.
-
November 2023 by Valerie
this is the 3rd and last time I use this establishment! 3rd time in a row I leave after an oil change and there is not a drop of washer fluid-the "forget" what other levels do they fail to check. Never again will I give Jiffy Lube a penny!
-
November 2023 by John G.
Sign said they did state inspections but they wouldn't. Facility was dirty. Service rep was rude.
-
September 2023 by Cory M.
I was a loyal and dedicated customer. I received many oil changes from this location. I'm out of town and had to get a oil change. The people doing the oil change had to point out to me that my oil plug is cross, threaded, and I'll need to replace my oil pan which is going to cost about $2000. I understand mistakes happen, but this is just unprofessional.
-
September 2023 by S Macdonald
Went to this location and they were out of the regular oil. They only had the higher priced synthetic. Business rule #1 if it's the best selling product buy a surplus. #2 check inventory regularly and order more before running out.
-
September 2023 by Albert Burkart
Legitimately the best place in Georgetown for an oil change.10 years, 3 vehicles and the service has always been stellar.Very respectful, and transparent staff.
-
September 2023 by Andrew Kieschnick
I had gone to this location for years to get my oil change in my truck. I was there last Friday to get oil change and inspection. I drove up, told the girl I need oil chang and INSPECTION done. She said ok. I got my oil change done then asked did they do the inspection so? He looked at me like I had two heads. Then went on to say ohh are machines is broken to get inspection done. I would have NOT gone there if They had told me this. I was not happy when I left. Mean while, the girl there was walking by and giving me this ugly look. They loss MY BUISNESS! I will go somewhere where Iam treated better! Thanks for pass BUISNESS! ByeService: Oil change
-
July 2023 by Berna Pitts
Horrible customer service and poor communication. I was the first customer here on 7/15/23. I had just gotten off work and I was extremely tired. When I pulled in I was greeted by Saffad. I told him I needed an oil change and inspection he advised they didn't open till 8a. I stayed so I could get what I needed and go home and get some rest. So I get the inspection first and was told I have to get in line and get my oil change. Not cool and this should have been communicated properly. Like I told them this is horrible and not fair and I will not recommend anyone coming here and I will not be back.
