Kohl's is a well-organized and clean department store that carries everything from fashion and footwear for an active and casual lifestyle to home decor and beauty products. Customers find it awesome and a favorite, often finding what they are looking for. The staff and associates are consistently described as extremely helpful, friendly, polite, professional, and efficient. The checkout and hassle-free return processes are smooth. The store offers great savings through sales, Kohl's Cash, coupons, and a recommended store card. Shopping is convenient in store, online, or via the app, including free store pickup. While experiences can vary by location, with some stores having limited stock or long lines, the positive experiences highlight a fantastic, fast, and spirit-lifting service from employees who go above and beyond.
Always a great experience finding items and clothing, etc..sales galore and of course, hreat customer service
June 2026
Susan was running the register when my mom and I visited Sephora today! She was so helpful and patient! Thank you Susan for a great shopping experience! :D
May 2026
I went inside to return an Amazon package. Nice store
