Kohl's is a well-organized and clean department store that carries everything from fashion and footwear for an active and casual lifestyle to home decor and beauty products. Customers find it awesome and a favorite, often finding what they are looking for. The staff and associates are consistently described as extremely helpful, friendly, polite, professional, and efficient. The checkout and hassle-free return processes are smooth. The store offers great savings through sales, Kohl's Cash, coupons, and a recommended store card. Shopping is convenient in store, online, or via the app, including free store pickup. While experiences can vary by location, with some stores having limited stock or long lines, the positive experiences highlight a fantastic, fast, and spirit-lifting service from employees who go above and beyond.
Standard Kohls with helpful employees. Be sure to check the clearance racks!
January 2026
Came looking for a specific item. The lady, didn’t get her name. Was absolutely wonderful and very helpful in finding the last blue Jean jacket that Kohls had in stock. It fit my wife perfectly. I wish I would have gotten her name but she was awesome!
June 2025
Kohl's had a great sale on the towels I needed. The cashier was also very nice and helpful at checkout.
