-
March 2023 by Heidi Linda
We bought a huge sectional from Tracey and it was exactly as expected. While looking to purchase a sectional, we didn’t have to worry about being followed by the salesman. We were able to look around and figure out what we were looking for. Then Tracey helped us find the perfect sectional based on our needs and budget. The delivery was fast and efficient! Tracey stayed in communication with us until it arrived. It was a great experience and Tracey was so helpful! I recommend going to Mac’s for excellent service and great products. We couldn’t be happier with our new couch!
-
March 2023 by Amber Sepulveda
I absolutely loved my experience with Mac’s furniture! Tracey was very helpful and personable! She did not push me to buy anything but answered my questions! I was looking for a couch and loveseat and found the perfect one there at Mac’s! Tracey even helped me and ordered an ottoman that matched perfectly! Everything was delivered in a timely manner! Very satisfied customer!
-
March 2023 by Kocher
Just got a new sectional from Mac’s and I’m in love!!! Tracey was great!! I couldn’t ask for a better sales associate!! Delivery was easy it was all brought in and set up for me. I would recommend anyone looking for furniture to stop by!!!
-
February 2023 by Heidi G.
We purchased a huge, very comfortable U-shaped sectional from Tracey. She took great care of us and found a sectional within our budget. It arrived in perfect condition with an incredibly helpful delivery driver. He brought it into the house and offered to help rearrange our other furniture to improve the living room flow. It was spectacular service from start to finish. Tracey provided excellent sales and the delivery driver was the final efficient and helpful end. We could not be happier with the service and our product. Our new couch looks amazing in our house. Plus we got a great deal!
-
February 2023 by Darion G.
We were looking for a bigger sectional went there and found what we were looking for! Great prices didn't have to finance payed it cash since the great price. Super friendly business.
-
December 2022 by Sabrina Olson
DO NOT BUY FROM HERE!!!!One of the biggest mistakes I have made. After several attempts to set up a meeting time (b/c their communication is terrible) I finally went into the warehouse to purchase a couch. This was something I really needed to get taken care of and on a short time frame. I made it very clear as to why I needed the couch and when it was needed by. I paid the full amount upfront and a delivery fee. Then the day of delivery they called to tell me they dropped the couch and damaged it. Instead of having them deliver the damaged couch I accepted their suggestion and said I would wait for a new couch to be delivered. On the day the new couch was suppose to be delivered I got another call stating that they went to their supplier to pick up couches, but they happen to forget or not get the couch I had purchased. Now with 2 days left to get the couch in my home I decided to take the original couch that they damaged when trying to deliver. I took this couch with the promise of a partial refund. This was 3 weeks ago and the refund has still not been given. Despite the fact that we have called and texted Tracy ( the owner or owner wife) multiple times with no response back. Now like I said just 3 weeks later the back of the couch is falling off. Staples are showing!!!! We messaged again to see if we could exchange for a new couch and of course that message was answered with only to say sure for an additional $200 delivery fee. Can someone explain why I would need to pay for a deliver fee when I have already paid for it once and the couch that was delivered was complete trash? Terrible company and terrible people. Do not even look at their products! Trust be it will save you a headache.
-
September 2022 by Jonathan Millard
UPDATE*Not only did they lie about how many products I will be receiving, but my wife (130lbs) and I (170lbs) broke the bedframe in a week...Yo this company is borderline fraudulent. They told us that our bedroom set would show up on Sunday (we purchased the set friday) It showed up today (Wednesday) and late at that. They said it would be pre-assembled. They also told us that it would come with two nightstands. It did not. When we contacted them about the late arrival, the lady was very intoxicated. For being a family owned business... it was quite unprofessional. I do not recommend to anyone unfortunately.
-
August 2022 by Eugene Haywood
Tracy is a terrible business woman who is taking advantage of her husband “Mac” an older gentleman. She does bad business. “No refunds, 20% restock fee, In store credit only. In my case I had a receipt and they had a receipt. Both receipts said I had in store credit. She said it was added wrong, we took advantage, she don’t do business this way and get out her store. I called the police. When the police got there now she wants to do a further investigation into the matter since she didn’t do the transaction. STAY AWAY FROM HERE AND HER. DO NOT GO. SPEND YOUR HARD EARNED MONEY ELSEWHERE!!!
-
July 2022 by Lady King
It's a family owned furniture warehouse filled with different options for your living room, bedroom, dinning room. Whatever your looking for Tracey will help you through the process. She was very patient and very family oriented when we visited her and her husband's shop on a Sunday. We had our 3peice sofa set delivered the very next day ? We love our furniture and the experience of service we received from them definitely recommend them!
-
March 2022 by Ray M.
AS LONG AS TRACY WORKS HERE, DO NOT GIVE THEM YOUR MONEY..!!! A few months ago, I went into Mac's looking for a living room sofa set. The sales lady was absolutely wonderful to work with. The owner, Tracy, turned out to be a NIGHTMARE. After my sofa set was delivered to the house, I called to let them know the sofa was delivered with a small tear in it. She immediately became angry telling me that she personally shrink-wrapped that herself before it left the shop. She said there was no damage when she wrapped it. I told her that may be so but it showed up at my house damaged. Then she tried to blame the delivery drivers. I really didn't care how it got damaged or who did it. After all, they were HER delivery drivers. I just was looking for a resolution. She told me that someone was going to Houston the following week to pick up a new set exactly like the one I bought. She was going to have the new sofa delivered and take the first sofa back to use on the showroom floor. I thought this was a terrific plan and I thanked her. At this point, I would have given them 4 or 5 stars. 12 days later, when I had not heard from her, I sent her a text. She did not respond. 10 more days went by without a word so I texted her again. She then told me they were not going to replace the sofa but they would send out a repair technician to try to repair the small tear. I reluctantly agreed as long as he could do a good repair. Then she let me know the repair guy got Covid and would not be available for at least a couple of weeks. Another 12 days went by and she told me he could come out the following Monday. The next day, she sent a photo of the tear to the repair guy and he responded that he might not be able to do a very good repair. He recommended she just toss some money at me for my trouble. HERE'S WHERE HER TRUE COLORS REALLY SHINED. She told me that it was my fault for not noticing the small tear before the delivery guys left my house. She said she would send me a small refund to get it repaired myself. I asked her why she couldn't follow through with what she offered the first time by bringing me a new sofa and using the damaged one on her showroom floor. She would not respond to that. I still have all the texts in my phone. I asked her to send me a small $250 check so I could get it repaired myself. She sent me a $100 check. I WILL NEVER SHOP HERE AGAIN AND NEITHER SHOULD YOU.
-
March 2022 by meagan Henrichsen
Amazing team of people! Helpful, polite, never pushy and very patient. I'm a little picky but it turns out she knew what I wanted before I could even fully put my finger on it. Thank you for everything! Oh and delivery was super fast and they worked with my schedule.
-
March 2022 by Gemmas Jewlz
Laura was so helpful!! She found is the perfect sofa set!! Awesome we took it home today. Thanks Laura at Macs furniture in Georgetown Tx
-
February 2022 by Kirby S.
Was great help me out. I found the furniture I wanted. And she was there with helpful suggestions and it was a wonderful place to buy furniture.
-
January 2022 by Alyssa Khumdee
This funiture store is one of the worse ones I have ever came across if I could rate it less than one star I would. I ordered a couch and the owner guaranteed I would have it before Christmas or else I wasn't going to get it from them if not, which was a little over a month away at the time. The week before Christmas I had to call and find out what is going on with my order and she explained how they had to physically get the couch themselves from their warehouse and would schedule me for delivery Wednesday. Well here it is Tuesday and I hear nothing about a delivery time so once again I call and of course the run around again stating how they did not even physically have my order yet last week she did. Here it is exactly a month since ordering and the owner still has no timeline, completely lied about getting it before Christmas. So please do not waste your money here they are completely unprofessional. To reply to your comment: furniture shortage is not the issue, the lies and run around from the owner was the problem in this situation. Don't guarantee something you can't do.
-
January 2022 by Patrick Pring
DO NOT GO HERE. Worst shady place ever. Not sure if Tracy (not sure how you spell it) is the owner but don’t believe a word she says. We bought a lot of furniture from there and we’re told he were getting everything with our bedroom set and we never got our chest. We were texting Tracy and she said it was back ordered and when it came in they would deliver it well a month later she stopped responding to texts and now she is saying that’s not part of it and we have to pay for it. Also we ordered 2 mattresses and one of them was a cheaper one we didn’t order she said she would give $100 credit for a night stand we don’t want it and now we won’t get our money back cause it’s credit. Shades people do not go there.
