-
May 2025 by Lynn doris
I went in to pay my bill with my husband, and she forgot I was there! She be blasting cumbias trying to dance with my husband. Lol! 🤮
-
April 2025 by Roxana Rodriguez
They scam you It's cheap but scame you!!!! Especially this store!!!!!!!!!!!
-
November 2024 by Alvaro Vecchionacce
Great service
-
August 2024 by Tecola Huguley
Princess is great.. very polite and she knew her job. She was very professional and got me what I needed
-
June 2024 by Diana Vasquez
I have been with Metro since 2018 due to a referral. My only complaint is there was only one service agent. As as I walked in I was grateful to see that I was the only customer but then four people, a pair of couples walked in. Tired from the day and feeling the pressure to make a decision, I had to tell the service agent to help the other customers. Another location earlier in the year had me walking away as well. There was only one service agent assisting a customer and the Metro office was too hot for a comfortable wait. I am still seeking a better deal from Metro.
-
March 2024 by Selena Noria
Didn't really get much help
-
February 2024 by Selena Martinez
Didn't really get much help
-
January 2024 by Guillermo
It's the worst thing, I just went to make a payment, and they asked me for my pin number and my phone number to check my account and make changes that I didn't ask for, they started talking to the company, pretending to be there for me and it took about 30 minutes. minutes, the problem is that they don't ask you if you want to do it or let you know, they just do it
-
November 2023 by Candy-Jo Marrow
Very helpful helping me replace my elderly mothers phone. Very kind and understanding
-
August 2023 by Noemi Cabrera
The person who helped me is very rude.
-
July 2023 by Jose Moreno
Better location than others in the area. Quick service in comparison to others in the county.
-
July 2023 by Pibodi Meneses
Acceptable although I did not find what I was looking for being a charger from the same company
-
July 2023 by Arissa Mitchell
JENNIFER at the University store.. Let me say being a Customer Service vet; and the quality being outdated with emphasis on quantity as in sales; having someone go beyond with courtesy and kindness is refreshing. Felt like family. Thank you Jennifer!
-
April 2023 by Carlos Torres
Bad servicenew line in iphone 11 is an old model in 650 activation and cell phone is a lot of money for that cell phone and the employees are not customer friendly..
-
March 2023 by psychefantasy dreamer
So, the only reason that I'm giving this place 2 ? and not 1 is because, over the last week I've been to both Georgetown locations. For the exception of today's visit, the ladies were so helpful and friendly and knowledgeable of the prices and a couple of phones that I was interested in. I was waiting on a certain phone to come into stock. It did not. So I settled on another that was comparable. Went in and looked at the one I was getting and told the girl that I'd like to purchase the phone and switch carriers. No problem. Until she gave a price that was $200 more than I was told previously! She started to explain that all of the phone's prices had changed because of tax season. I explained that the discounted price was still next to the device and that I was only there a night or 2 ago. She became short with me and said that she hasn't had time to change the prices... I asked if she'd honor the price on the tag and she quickly said no. I asked if a manager could approve the still visually discounted device and it was a quicker No.If any establishment no longer has a sale on a product that is still visually priced at the sale price, it should very well still be honored. And as for customer service from the girl today, there was not in my opinion any. I told her that I would not be purchasing the device at a much higher price and she didn't show any kind of sales leadership or thought about it. I left without the phone and obviously Metro does not have the business or rating from me that could've be a Win for us both.
