Metro by T-Mobile at 2200 S Austin Ave #101 offers great prepaid plans with unlimited talk, text, and data, along with a selection of 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and professional staff, especially Paloma, who explains everything patiently and warmly. The store is clean and relaxed, creating a fun environment. Paloma helped a customer with a phone upgrade, charging a small fee and providing a free Samsung tablet, while assisting with account setup. Another staff member, possibly named Sam, was also described as friendly and efficient, even as a new employee. Overall, the store is known for its helpful staff and quality service, making it a recommended choice for those seeking affordable plans and good customer care.
Thank you to Sai that helped my daughter and myself to get a better plan.
October 2025
The metro service employee Sai is the best! He made sure I was being chumped out of extra money and gave great advice when coming to phone plans! If you have any worries come to this guy! Thank you so much Sai give this guy a raise!
September 2024
I love this T mobile. Go see Paloma. She explains everything, and has patients. She's kind, professional and the store has a relaxed, fun environment. It's always so clean. Paloma works great under pressure. Thank u.
